Use the XDR endpoint checker tool in endpoints that do not have a supported web browser.
Procedure
- Download and deploy the XDR Endpoint Checker tool to the affected endpoint.
- In the Self-Diagnosis app, click the tab.
- Under XDR Endpoint Checker, click the download button to download a zip archive containing the XDR Endpoint
Checker tool.
- Extract the archive file on the affected Windows endpoint.
- Execute XDR Endpoint Checker.
- Open the command line with administrator rights.
- Navigate to the folder where the XDR Endpoint Checker is located.
- Execute the following command:
XDR_Endpoint_Checker.exe --func scan
The tool generates a CSV file (data_file.csv) with the test results in theLog
folder.
- If the tool detects the endpoint does not have the necessary certificates, execute
the following command:
XDR_Endpoint_Checker.exe --func impcert