Allow the necessary mobile platform permissions to ensure all Mobile Security features function properly. Note that some applications, such as banking applications may not function correctly after enabling the VPN or Accessibility. For more information, see VPN and Accessibility Service compatibility.
The following tables outline the permissions that you must allow for Android and iOS/iPadOS
devices.
 |
NoteUsers must manually grant permissions to permissions and services not managed by your
MDM
solution.
|
Android Permission Requirements
|
Permission/Service
|
Related Usage
|
Managed by MDM Solution
|
|
Storage
(Android 10 and earlier)
|
Used to access internal storage for file scanning
|
Yes
|
|
Managed Storage
(Android 11 and later)
|
Used to access internal storage for file scanning
|
No
|
|
Location
|
Used to perform Wi-Fi scanning
|
Yes
|
|
Running in Background
|
Used to provide continuous protection
|
No
|
|
Accessibility
|
Used for Web Reputation analysis
|
Partial
|
|
VPN
|
Used for Web Reputation analysis
|
Partial
|
iOS/iPadOS Permission Requirements
|
Permission/Service
|
Related Usage
|
Managed by MDM Solution
|
|
Location
|
Used to perform Wi-Fi scanning
|
No
|
|
Push Notifications
|
Used ensure that Mobile Security continues to run in the background on special device
types
|
No
|
|
Personal VPN
|
Used for Web Reputation analysis
|
No
|