Views:
To view system events, go to Events & Reports Events.
To configure system events, go to the Administration System Settings System Events tab. On this tab you can set whether to record individual events and whether to forward them to a SIEM server. If you select Record, then the event is saved to the database. If you deselect Record, then the event won't appear under the Events & Reports tab (or anywhere in Server & Workload Protection) and it won't be forwarded either.
Depending on whether it's a system configuration change or security incident, each log will appear in either the System Events sub-menu, or the sub-menu corresponding to the event's protection module, such as Anti-Malware Events.
These events sometimes also appear in the Status column on Computers.
ID
Severity
Event
Description or Solution
0
Error
Unknown Error
100
Info
Workload Security Started
101
Info
License Changed
103
Warning
Check For Updates Failed
104
Warning
Automatic Software Download Failed
105
Warning
Scheduled Rule Update Download and Apply Failed
106
Info
Scheduled Rule Update Downloaded and Applied
107
Info
Rule Update Downloaded and Applied
108
Info
Script Executed
109
Error
Script Execution Failed
110
Info
System Events Exported
111
Info
Firewall Events Exported
112
Info
Intrusion Prevention Events Exported
113
Warning
Scheduled Rule Update Download Failed
114
Info
Scheduled Rule Update Downloaded
115
Info
Rule Update Downloaded
116
Info
Rule Update Applied
117
Info
Workload Security Shutdown
118
Warning
Workload Security Offline
119
Info
Workload Security Back Online
120
Error
Heartbeat Server Failed
The server within Server & Workload Protection that listens for incoming agent heartbeats did not start. Check that Server & Workload Protection's incoming heartbeat port number is not in use by another application on the server. Once the port is free, the Server & Workload Protection's heartbeat server should bind to it, and this error should be fixed.
121
Error
Scheduler Failed
122
Error
Manager Message Thread Failed
An internal thread has failed. There is no resolution for this error. If it persists, please contact customer support.
123
Info
Workload Security Forced Shutdown
124
Info
Rule Update Deleted
130
Info
Credentials Generated
140
Info
Discover Computers
141
Warning
Discover Computers Failed
142
Info
Discover Computers Requested
143
Info
Discover Computers Canceled
150
Info
System Settings Saved
151
Info
Software Added
152
Info
Software Deleted
153
Info
Software Updated
154
Info
Software Exported
155
Info
Software Platforms Changed
156
Error
Agent Installer Digital Signature Verification Failed
'<agent>.zip' has been deleted because the digital signature verification failed. The failure indicates that the file may have been tampered with. Details:
<detailed_message>
Please contact Trend Micro support for more help.
157
Info
Agent Version Control Setting Changed
161
Info
Rule Update Exported
162
Info
Log Inspection Events Exported
163
Info
Anti-Malware Event Exported
164
Info
Security Update Successful
165
Error
Security Update Failed
166
Info
Check for New Software Success
167
Error
Check for New Software Failed
168
Info
Manual Security Update Successful
169
Error
Manual Security Update Failed
170
Error
Manager Available Disk Space Too Low
The manager does not have enough free disk space to function and will shut down.
171
Info
Anti-Malware Spyware Item Exported
172
Info
Web Reputation Events Exported
173
Info
Anti-Malware Identified Files List Exported
174
Info
Anti-Malware Unauthorized Change Targeted Item Exported
175
Info
Creating Heap Dump
176
Info
Heap Dump Created
177
Error
Failed to create Heap Dump
180
Info
Alert Type Updated
190
Info
Alert Started
191
Info
Alert Changed
192
Info
Alert Ended
197
Info
Alert Emails Sent
198
Warning
Alert Emails Failed
An alert email could not be sent.
199
Error
Alert Processing Failed
The current alert status could be inaccurate because an alert was not completely processed. If the problem persists, contact your support provider.
200
Info
Dismissing Alert on All Hosts Started
201
Info
Dismissing Alert on All Hosts Finished
202
Error
Dismissing Alert on All Hosts Failed
247
Warning
Agent Integrity Check Failed
248
Info
Software Update: Disable Relay Requested
249
Info
Software Update: Enable Relay Requested
250
Info
Computer Created
251
Info
Computer Deleted
252
Info
Computer Updated
253
Info
Policy Assigned to Computer
254
Info
Computer Moved
255
Info
Activation Requested
256
Info
Send Policy Requested
259
Info
Deactivation Requested
260
Info
Scan for Open Ports
261
Warning
Scan for Open Ports Failed
262
Info
Scan for Open Ports Requested
263
Info
Scan for Open Ports Canceled
264
Info
Agent Software Upgrade Requested
265
Info
Agent Software Upgrade Cancelled
266
Info
Warnings/Errors Cleared
267
Info
Check Status Requested
268
Info
Get Events Requested
269
Info
Computer Added to Cloud Connector
270
Error
Computer Creation Failed
271
Info
Agent Software Upgrade Timed Out
272
Info
Appliance Software Upgrade Timed Out
273
Info
Security Update: Security Update Check and Download Requested
274
Info
Security Update: Security Update Rollback Requested
275
Warning
Duplicate Computer
276
Info
Update: Summary Information
277
Info
Upgrade on Activation Skipped
The agent was eligible for an automatic upgrade, but the upgrade did not occur. For more information, see Automatically upgrade agents on activation.
278
Info
Software Update: Reboot to Complete Agent Software Upgrade
280
Info
Computers Exported
281
Info
Computers Imported
286
Info
Computer Log Exported
287
Info
Relay Group Assigned to Computer
290
Info
Group Added
291
Info
Group Removed
292
Info
Group Updated
293
Info
Interface Renamed
294
Info
Computer Bridge Renamed
295
Info
Interface Deleted
296
Info
Interface IP Deleted
297
Info
Recommendation Scan Requested
298
Info
Recommendations Cleared
299
Info
Asset Value Assigned to Computer
300
Info
Recommendation Scan Completed
301
Info
Agent Software Deployment Requested
302
Info
Agent Software Removal Requested
303
Info
Computer Renamed
304
Info
Computer Moved To Datacenter
305
Info
Scan for Integrity Requested
306
Info
Rebuild Baseline Requested
307
Info
Cancel Update Requested
308
Info
Integrity Monitoring Rule Compile Issue
309
Info
Integrity Monitoring Rule Compile Issue Resolved
310
Info
Directory Added
311
Info
Directory Removed
312
Info
Directory Updated
320
Info
Directory Synchronization
321
Info
Directory Synchronization Finished
322
Error
Directory Synchronization Failed
323
Info
Directory Synchronization Requested
324
Info
Directory Synchronization Cancelled
325
Info
User Synchronization
Synchronization of the user accounts with Microsoft Active Directory has been started.
326
Info
User Synchronization Finished
Synchronization of the user accounts with Microsoft Active Directory has completed.
327
Error
User Synchronization Failed
328
Info
User Synchronization Requested
329
Info
User Synchronization Cancelled
330
Info
SSL Configuration Created
331
Info
SSL Configuration Deleted
332
Info
SSL Configuration Updated
333
Info
Host Merge Finished
334
Error
Host Merge Failed
338
Warning
Directory Synchronization Limit Exceeded
350
Info
Policy Created
351
Info
Policy Deleted
352
Info
Policy Updated
353
Info
Policies Exported
354
Info
Policies Imported
355
Info
Scan for Recommendations Canceled
356
Error
Secure Boot Public Key Not Enrolled
This error can occur if the public key required to check the signature on the Trend Micro kernel module is not successfully enrolled on the agent computer.
357
Error
Secure Boot 'On' Not Supported
The agent does not support this OS with Secure Boot enabled.
358
Error
Policies Import Failed
360
Info
VMware vCenter Added
361
Info
VMware vCenter Removed
362
Info
VMware vCenter Updated
363
Info
VMware vCenter Synchronization
364
Info
VMware vCenter Synchronization Finished
365
Error
VMware vCenter Synchronization Failed
366
Info
VMware vCenter Synchronization Requested
367
Info
VMware vCenter Synchronization Cancelled
368
Warning
Interfaces Out of Sync
369
Info
Interfaces in Sync
370
Info
Filter Driver Installed
371
Info
Filter Driver Removed
372
Info
Filter Driver Upgraded
376
Warning
Virtual Machine Moved to Unprotected ESXi
382
Info
Filter Driver Update Requested
384
Warning
Prepare ESXi Failed
385
Warning
Filter Driver Update Failed
386
Warning
Removal of Filter Driver from ESXi Failed
387
Error
Connection to Filter Driver Failure
393
Error
Anti-Malware Engine Offline
394
Info
Anti-Malware Engine Back Online
410
Info
Firewall Rule Created
411
Info
Firewall Rule Deleted
412
Info
Firewall Rule Updated
413
Info
Firewall Rule Exported
414
Info
Firewall Rule Imported
420
Info
Firewall Stateful Configuration Created
421
Info
Firewall Stateful Configuration Deleted
422
Info
Firewall Stateful Configuration Updated
423
Info
Firewall Stateful Configuration Exported
424
Info
Firewall Stateful Configuration Imported
460
Info
Application Type Created
An administrator configured a new IPSnetwork application definition.
461
Info
Application Type Deleted
An administrator removed an IPSnetwork application definition.
462
Info
Application Type Updated
An administrator changed an existing IPSnetwork application definition.
463
Info
Application Type Exported
An administrator downloaded an IPS network application definition.
464
Info
Application Type Imported
An administrator uploaded an IPS network application definition.
470
Info
Intrusion Prevention Rule Created
471
Info
Intrusion Prevention Rule Deleted
472
Info
Intrusion Prevention Rule Updated
473
Info
Intrusion Prevention Rule Exported
474
Info
Intrusion Prevention Rule Imported
480
Info
Integrity Monitoring Rule Created
481
Info
Integrity Monitoring Rule Deleted
482
Info
Integrity Monitoring Rule Updated
483
Info
Integrity Monitoring Rule Exported
484
Info
Integrity Monitoring Rule Imported
490
Info
Log Inspection Rule Created
491
Info
Log Inspection Rule Deleted
492
Info
Log Inspection Rule Updated
493
Info
Log Inspection Rule Exported
494
Info
Log Inspection Rule Imported
495
Info
Log Inspection Decoder Created
496
Info
Log Inspection Decoder Deleted
497
Info
Log Inspection Decoder Updated
498
Info
Log Inspection Decoder Exported
499
Info
Log Inspection Decoder Imported
505
Info
Context Created
506
Info
Context Deleted
507
Info
Context Updated
508
Info
Context Exported
509
Info
Context Imported
510
Info
IP List Created
511
Info
IP List Deleted
512
Info
IP List Updated
513
Info
IP List Exported
514
Info
IP List Imported
520
Info
Port List Created
521
Info
Port List Deleted
522
Info
Port List Updated
523
Info
Port List Exported
524
Info
Port List Imported
525
Info
Scan Cache Configuration Created
526
Info
Scan Cache Configuration Exported
527
Info
Scan Cache Configuration Updated
530
Info
MAC List Created
531
Info
MAC List Deleted
532
Info
MAC List Updated
533
Info
MAC List Exported
534
Info
MAC List Imported
540
Info
Proxy Created
541
Info
Proxy Deleted
542
Info
Proxy Updated
543
Info
Proxy Exported
544
Info
Proxy Imported
550
Info
Schedule Created
551
Info
Schedule Deleted
552
Info
Schedule Updated
553
Info
Schedule Exported
554
Info
Schedule Imported
560
Info
Scheduled Task Created
561
Info
Scheduled Task Deleted
562
Info
Scheduled Task Updated
563
Info
Scheduled Task Manually Executed
564
Info
Scheduled Task Started
565
Info
Backup Finished
566
Error
Backup Failed
567
Info
Sending Outstanding Alert Summary
568
Warning
Failed To Send Outstanding Alert Summary
569
Warning
Email Failed
An e-mail notification could not be sent.
570
Info
Sending Report
571
Warning
Failed To Send Report
572
Error
Invalid Report Jar
573
Info
Asset Value Created
574
Info
Asset Value Deleted
575
Info
Asset Value Updated
576
Error
Report Uninstall Failed
577
Error
Report Uninstalled
578
Warning
Integrity Monitoring Rules Require Configuration
580
Warning
Application Type Port List Misconfiguration
581
Warning
Application Type Port List Misconfiguration Resolved
582
Warning
Intrusion Prevention Rules Require Configuration
583
Info
Intrusion Prevention Rules Require Configuration Resolved
584
Warning
Application Types Require Configuration
IPS rules require network application definitions, and cannot correctly scan traffic until you define them.
585
Info
Integrity Monitoring Rules Require Configuration Resolved
586
Warning
Log Inspection Rules Require Configuration
587
Info
Log Inspection Rules Require Configuration Resolved
588
Warning
Log Inspection Rules Require Log Files
589
Info
Log Inspection Rules Require Log Files Resolved
590
Warning
Scheduled Task Unknown Type
591
Info
Relay Group Created
592
Info
Relay Group Updated
593
Info
Relay Group Deleted
594
Info
Event-Based Task Created
595
Info
Event-Based Task Deleted
596
Info
Event-Based Task Updated
597
Info
Event-Based Task Triggered
600
Info
User Signed In
601
Info
User Signed Out
602
Info
User Timed Out
609
Error
User Made Invalid Request
Server & Workload Protection received invalid request to access audit data (events). Access was denied.
610
Info
User Session Validated
611
Info
User Viewed Firewall Event
613
Info
User Viewed Intrusion Prevention Event
615
Info
User Viewed System Event
616
Info
User Viewed Integrity Monitoring Event
617
Info
User Viewed Log Inspection Event
618
Info
User Viewed Identified File Detail
619
Info
User Viewed Anti-Malware Event
620
Info
User Viewed Web Reputation Event
630
Info
Syslog Configuration Created
631
Info
Syslog Configuration Deleted
632
Info
Syslog Configuration Updated
633
Info
Syslog Configuration Exported
634
Info
Syslog Configuration Imported
650
Info
User Created
651
Info
User Deleted
656
Info
API Key Created
657
Info
API Key Deleted
658
Info
API Key Updated
660
Info
Role Created
661
Info
Role Deleted
662
Info
Role Updated
670
Info
Contact Created
671
Info
Contact Deleted
672
Info
Contact Updated
673
Info
API Key Locked Out
674
Info
API Key Unlocked
675
Error
API Key Session Validation Failed
678
Info
API Key Expired
700
Info
Agent Software Installed
701
Error
Agent Software Installation Failed
702
Info
Credentials Generated
703
Error
Credential Generation Failed
704
Info
Activated
705
Error
Activation Failed
This can occur if agent self-protection is enabled. In the Server & Workload Protection console, go to Computer editor > Settings > General. In Agent Self Protection, and then either deselect Prevent local end-users from uninstalling, stopping, or otherwise modifying the Agent or enter a password for local override.
706
Info
Software Update: Agent Software Upgraded
707
Warning
Software Update: Agent Software Upgrade Failed
Refer to the event details for more information about why the upgrade was not successful.
708
Info
Deactivated
709
Error
Deactivation Failed
710
Info
Events Retrieved
711
Info
Agent Software Deployed
712
Error
Agent Software Deployment Failed
This can occur if agent self-protection is enabled. In the Server & Workload Protection console, go to Computer editor > Settings > General. In Agent Self Protection, and then either deselect Prevent local end-users from uninstalling, stopping, or otherwise modifying the Agent or enter a password for local override.
713
Info
Agent Software Removed
714
Error
Agent Software Removal Failed
This can occur if agent self-protection is enabled. In the Server & Workload Protection console, go to Computer editor > Settings > General. In Agent Self Protection, and then either deselect Prevent local end-users from uninstalling, stopping, or otherwise modifying the Agent or enter a password for local override.
715
Info
Agent/Appliance Version Changed
716
Info
Reactivation Attempted by Unknown Agent
An agent that is currently unknown to Server & Workload Protection has attempted reactivation. This usually happens when a computer was deleted from Server & Workload Protection without first removing the agent on the computer. For more information, see the 'Reactivation Attempted by Unknown Agent' section in Agent settings.
720
Info
Policy Sent
Agent/Appliance updated.
721
Error
Send Policy Failed
722
Warning
Get Interfaces Failed
723
Info
Get Interfaces Failure Resolved
724
Warning
Insufficient Disk Space
An agent detected low disk space. Free space on the computer. See Warning: Insufficient disk space.
725
Warning
Events Suppressed
726
Warning
Get Agent/Appliance Events Failed
Server & Workload Protection was unable to retrieve events from the agent. This error does not mean that the data was lost on the agent. This error is normally caused by a network interruption while events are being transferred. Clear the error and run a "Check Status" to retry the operation.
727
Info
Get Agent/Appliance Events Failure Resolved
728
Error
Get Events Failed
Server & Workload Protection was unable to retrieve audit data from the agent. This error does not mean that the data was lost on the agent. This error is normally caused by a network interruption while events are being transferred. Clear the error and run a "Get Events Now" to retry the operation.
729
Info
Get Events Failure Resolved
730
Error
Offline
Server & Workload Protection cannot communicate with Computer. Usually, however, the offline agent is still protecting the computer with its last configured settings. See Computer and Agent/Appliance Status and "Offline" agent.
731
Info
Back Online
732
Error
Firewall Engine Offline
The Firewall Engine is offline and traffic is flowing unfiltered. This is normally due to an error during installation or verification of the driver on the computer's OS platform. Check the status of the network driver at the computer to ensure it is properly loaded.
733
Info
Firewall Engine Back Online
734
Warning
Computer Clock Change
A clock change has occurred on the Computer which exceeds the maximum allowed specified in Computer or Policy editor > Settings > General > Heartbeat area. Investigate what has caused the clock change on the computer.
735
Warning
Misconfiguration Detected
The Agent's configuration does not match the configuration indicated in the Manager's records. This is typically because of a recent backup restoration of the Manager or the Agent. Unanticipated misconfiguration warnings should be investigated.
736
Info
Check Status Failure Resolved
737
Error
Check Status Failed
738
Error
Intrusion Prevention Engine Offline
The Intrusion Prevention Engine is offline and traffic is flowing unfiltered. This is normally due to an error during installation or verification of the driver on the computer's OS platform. Check the status of the network driver at the computer to ensure it is properly loaded.
739
Info
Intrusion Prevention Engine Back Online
740
Error
Agent/Appliance Error
741
Warning
Abnormal Restart Detected
742
Warning
Communications Problem
The Agent is having problems communicating its status to Manager. It usually indicates network or load congestion in the Agent --> Manager direction. Further investigation is warranted if the situation persists
743
Info
Communications Problem Resolved
745
Warning
Events Truncated
748
Error
Log Inspection Engine Offline
749
Info
Log Inspection Engine Back Online
750
Warning
Last Automatic Retry
755
Info
Workload Security Version Compatibility Resolved
756
Warning
Workload Security Upgrade Recommended (Incompatible Security Update(s))
760
Info
Agent/Appliance Version Compatibility Resolved
761
Warning
Agent/Appliance Upgrade Recommended
762
Warning
Agent/Appliance Upgrade Required
763
Error
Incompatible Agent/Appliance Version
764
Warning
Agent/Appliance Upgrade Recommended (Incompatible Security Update(s))
765
Error
Computer Reboot Required
766
Warning
Network Engine Mode Configuration Incompatibility
767
Warning
Network Engine Mode Version Incompatibility
768
Warning
Network Engine Mode Incompatibility Resolved
770
Warning
Agent/Appliance Heartbeat Rejected
771
Warning
Contact by Unrecognized Client
780
Info
Recommendation Scan Failure Resolved
781
Warning
Recommendation Scan Failure
782
Info
Rebuild Baseline Failure Resolved
783
Warning
Rebuild Baseline Failure
784
Info
Security Update: Security Update Check and Download Successful
785
Warning
Security Update: Security Update Check and Download Failed
786
Info
Scan For Change Failure Resolved
787
Warning
Scan For Change Failure
790
Info
Agent-Initiated Activation Requested
791
Warning
Agent-Initiated Activation Failure
792
Info
Manual Malware Scan Failure Resolved
793
Warning
Manual Malware Scan Failure
A Malware Scan has failed. Use the VMware vCenter console to check the status of the VM on which the scan failed. See also Anti-Malware scan failure events.
794
Info
Scheduled Malware Scan Failure Resolved
795
Warning
Scheduled Malware Scan Failure
A scheduled Malware Scan has failed. Use the VMware vCenter console to check the status of the VM on which the scan failed. See also Anti-Malware scan failure events.
796
Warning
Scheduled Malware Scan Task has been Missed
This occurs when a scheduled Malware Scan is initiated on a computer when a previous scan is still pending. This typically indicates that Malware Scans are being scheduled too frequently.
797
Info
Malware Scan Cancellation Failure Resolved
798
Warning
Malware Scan Cancellation Failure
A Malware Scan cancellation has failed. Use the VMware vCenter console to check the status of the VM on which the scan failed.
799
Warning
Malware Scan Stalled
A Malware Scan has stalled. Use the VMware vCenter console to check the status of the VM on which the scan stalled.
800
Info
Alert Dismissed
801
Info
Error Dismissed
803
Warning
Agent Configuration Package too Large
804
Error
Intrusion Prevention Rule Compiler Failed
805
Error
Intrusion Prevention Rules Failed to Compile
806
Error
Intrusion Prevention Rules Failed to Compile
850
Warning
Reconnaissance Detected: Computer OS Fingerprint Probe
851
Warning
Reconnaissance Detected: Network or Port Scan
852
Warning
Reconnaissance Detected: TCP Null Scan
853
Warning
Reconnaissance Detected: TCP SYNFIN Scan
854
Warning
Reconnaissance Detected: TCP Xmas Scan
910
Info
Diagnostic Package Generated
911
Info
Diagnostic Package Exported
912
Info
Diagnostic Package Uploaded
913
Error
Automatic Diagnostic Package Error
914
Info
Identified File Deletion Succeeded
915
Info
Identified File Deletion Failed
916
Info
Identified File Download Succeeded
917
Info
Identified File Download Failed
918
Info
Identified File Administration Utility Download Succeeded
919
Info
Identified File Not Found
924
Warning
File cannot be analyzed or quarantined (VM maximum disk space used to store identified files exceeded)
The Anti-Malware module was unable to analyze or quarantine a file because the VM maximum disk space used to store identified files was reached. To change the maximum disk space for identified files setting, open the computer or policy editor and go to the Anti-malware > Advanced tab.
925
Warning
File cannot be analyzed or quarantined (maximum disk space used to store identified files exceeded)
The Anti-Malware module was unable to analyze or quarantine a file because the maximum disk space used to store identified files was reached. To change the maximum disk space for identified files setting, open the computer or policy editor and go to the Anti-malware > Advanced tab.
926
Warning
Smart Protection Server Disconnected for Smart Scan
927
Info
Smart Protection Server Connected for Smart Scan
928
Info
Identified File Restoration Succeeded
929
Warning
Identified File Restoration Failed
930
Info
Certificate Accepted
931
Info
Certificate Deleted
932
Warning
Smart Protection Server Disconnected for Web Reputation
933
Info
Smart Protection Server Connected for Web Reputation
934
Info
Software Update: Anti-Malware Windows Platform Update Successful
935
Error
Software Update: Anti-Malware Windows Platform Update Failed
936
Info
Submission of identified file to Deep Discovery Analyzer succeeded
937
Info
Submission of identified file to Deep Discovery Analyzer failed
938
Info
Identified File Submission Queued
940
Info
Auto-Tag Rule Created
941
Info
Auto-Tag Rule Deleted
942
Info
Auto-Tag Rule Updated
943
Info
Tag Deleted
944
Info
Tag Created
945
Warning
Census, Good File Reputation, and Predictive Machine Learning Service Disconnected
946
Info
Census, Good File Reputation, and Predictive Machine Learning Service Connected
947
Info
FIPS Mode Enabled
948
Info
FIPS Mode Disabled
949
Warning
Computer reboot is required to complete the Deep Security Agent installation with Windows installer
A computer reboot is required to complete the agent installation with Windows installer.
950
Warning
A computer reboot is required to enable Deep Security Agent protection
A computer reboot is required to disable Windows Defender and enable agent protection.
970
Info
Command Line Utility Started
978
Info
Command Line Utility Failed
979
Info
Command Line Utility Shutdown
Server & Workload Protection was manually stopped.
995
Info
Connection to the Certified Safe Software Service has been restored
996
Warning
Unable to connect to the Certified Safe Software Service
997
Error
Tagging Error
998
Error
System Event Notification Error
999
Error
Internal Software Error
1110
Error
Software Package Not Found
Agent software package was not found or a newer package is required.
1111
Info
Software Package Found
1112
Error
Kernel Unsupported
The Linux driver cannot be installed because your computer may have been upgraded to an unsupported kernel. For more information, see Agent Linux kernel support.
1500
Info
Malware Scan Configuration Created
1501
Info
Malware Scan Configuration Deleted
1502
Info
Malware Scan Configuration Updated
1503
Info
Malware Scan Configuration Exported
1504
Info
Malware Scan Configuration Imported
1505
Info
Directory List Created
1506
Info
Directory List Deleted
1507
Info
Directory List Updated
1508
Info
Directory List Exported
1509
Info
Directory List Imported
1510
Info
File Extension List Created
1511
Info
File Extension List Deleted
1512
Info
File Extension List Updated
1513
Info
File Extension List Exported
1514
Info
File Extension List Imported
1515
Info
File List Created
1516
Info
File List Deleted
1517
Info
File List Updated
1518
Info
File List Exported
1519
Info
File List Imported
1520
Info
Manual Malware Scan Pending
1521
Info
Manual Malware Scan Started
1522
Info
Manual Malware Scan Completed
1523
Info
Scheduled Malware Scan Started
1524
Info
Scheduled Malware Scan Completed
1525
Info
Manual Malware Scan Cancellation In Progress
1526
Info
Manual Malware Scan Cancellation
This event can have several causes. See Anti-Malware scan failure events.
1527
Info
Scheduled Malware Scan Cancellation In Progress
1528
Info
Scheduled Malware Scan Cancellation
This event can have several causes. See Anti-Malware scan failure events.
1529
Info
Manual Malware Scan Paused
1530
Info
Manual Malware Scan Resumed
1531
Info
Scheduled Malware Scan Paused
1532
Info
Scheduled Malware Scan Resumed
1533
Info
A computer reboot is required to complete an Anti-Malware cleanup or restoration task
A computer reboot is required to complete an Anti-Malware cleanup or restoration task.
1534
Error
Computer reboot required for Anti-Malware protection
1535
Info
Anti-Malware cleanup task must be performed manually
1536
Info
Quick Malware Scan Pending
1537
Info
Quick Malware Scan Started
1538
Info
Quick Malware Scan Completed
1539
Info
Quick Malware Scan Cancellation In Progress
1540
Info
Quick Malware Scan Cancellation
This event can have several causes. See Anti-Malware scan failure events.
1541
Info
Quick Malware Scan Paused
1542
Info
Quick Malware Scan Failure Resolved
1543
Warning
Quick Malware Scan Failure
1544
Info
Quick Malware Scan Resumed
1545
Info
Files could not be scanned for malware
Anti-malware could not scan a file because its file path exceeded the maximum number of characters. Maximum file path length varies by OSand file system. To prevent this problem, try moving the file to a directory path and file name with fewer characters.
1546
Info
Files could not be scanned for malware
Anti-malware could not scan a file because its location exceeded the maximum directory depth. To prevent this problem, try reducing the number of layers of nested directories.
1547
Info
Scheduled Malware Scan Task has been cancelled
1550
Info
Web Reputation Settings Updated
1551
Info
Malware Scan Configuration Updated
1552
Info
Integrity Configuration Updated
1553
Info
Log Inspection Configuration Updated
1554
Info
Firewall Stateful Configuration Updated
1555
Info
Intrusion Prevention Configuration Updated
1556
Info
Anti-Malware scan exclusion setting update
1600
Info
Relay Group Update Requested
1601
Info
Relay Group Update Success
1602
Error
Relay Group Update Failed
1603
Info
Security Update: Security Update Rollback Success
1604
Warning
Security Update: Security Update Rollback Failure
1605
Info
Successfully send file back up command to host
1606
Warning
Failed to send file back up command to host
1607
Info
Successfully back up file
1608
Error
Failed to back up file
1650
Warning
Anti-Malware protection is not enabled or is out of date
1651
Info
Anti-Malware module is ready
1660
Info
Rebuild Baseline Started
1661
Info
Rebuild Baseline Paused
1662
Info
Rebuild Baseline Resumed
1663
Warning
Rebuild Baseline Failure
1664
Warning
Rebuild Baseline Stalled
1665
Info
Rebuild Baseline Completed
1666
Info
Scan for Integrity Started
1667
Info
Scan for Integrity Paused
1668
Info
Scan for Integrity Resumed
1669
Warning
Scan for Integrity Failure
1670
Warning
Scan for Integrity Stalled
1671
Info
Scan for Integrity Completed
1675
Error
Integrity Monitoring Engine Offline
1676
Info
Integrity Monitoring Engine Back Online
1677
Error
Trusted Platform Module Error
1678
Info
Trusted Platform Module Register Values Loaded
1679
Warning
Trusted Platform Module Register Values Changed
1680
Info
Trusted Platform Module Checking Disabled
1681
Info
Trusted Platform Module Information Unreliable
1700
Info
No Agent Detected
1800
Error
Deep Security Protection Module Failure
1801
Info
Deep Security Protection Module Back to Normal
1900
Info
Cloud Account Added
1901
Info
Cloud Account Removed
1902
Info
Cloud Account Updated
1903
Info
Cloud Account Synchronization In Progress
1904
Info
Cloud Account Synchronization Finished
1905
Error
Cloud Account Synchronization Failed
1906
Info
Cloud Account Synchronization Requested
1907
Info
Cloud account Synchronization Cancelled
1908
Info
AWS Account Synchronization Requested
1909
Info
AWS Account Synchronization Finished
1910
Error
AWS Account Synchronization Failed
1911
Info
AWS Account Added
1912
Info
AWS Account Removed
1913
Info
AWS Account Updated
1914
Info
Azure Account Added
1915
Info
Azure Account Removed
1916
Info
Azure Account Updated
1917
Info
Azure Account Synchronization Finished
1918
Error
Azure Account Synchronization Failed
1919
Info
Azure Account Synchronization Requested
1920
Warning
Azure Account Synchronization Completed but with Errors
1921
Info
vCloud Account Added
1922
Info
vCloud Account Removed
1923
Info
vCloud Account Updated
1924
Info
vCloud Account Synchronization Finished
1925
Error
vCloud Account Synchronization Failed
1926
Info
vCloud Account Synchronization Requested
1927
Info
Upgrade Connector to AWS Account Requested
1928
Warning
AWS Account Update Failed
1929
Info
Upgrade Connector to AWS Account Finished
2000
Info
Scan Cache Configuration Object Added
2001
Info
Scan Cache Configuration Object Removed
2002
Info
Scan Cache Configuration Object Updated
2113
Info
Agent Installation Requested
2124
Info
Event Storage Settings Publish Job Started
2125
Info
Event Storage Settings Publish Job Completed
2126
Error
Event Storage Settings Publish Job Failed
2130
Info
Core Storage Settings Publish Job Started
2131
Info
Core Storage Settings Publish Job Completed
2132
Error
Core Storage Settings Publish Job Failed
2200
Info
Software Update: Anti-Malware Module Installation Started
2201
Info
Software Update: Anti-Malware Module Installation Successful
This event is also triggered by installing Application Control or Integrity Monitoring because they share the same framework as Anti-Malware.
2202
Warning
Software Update: Anti-Malware Module Installation Failed
2203
Info
Software Update: Anti-Malware Module Download Successful
2204
Info
Security Update: Pattern Update on Agents/Appliances Successful
2205
Warning
Security Update: Pattern Update on Agents/Appliances Failed
2206
Info
Security Update: Pattern Update on Agents/Appliances Skipped
2207
Info
Required Host Permission Is Allowed: Anti-Malware
2208
Error
Host Permission Required: Anti-Malware
2209
Warning
Anti-Malware Engine with Basic Functions
Anti-Malware engine has only basic functions available. See Anti-Malware Engine has only Basic Functions for details.
2300
Info
Software Update: Web Reputation Module Installation Started
2301
Info
Software Update: Web Reputation Module Installation Successful
2302
Warning
Software Update: Web Reputation Module Installation Failed
2303
Info
Software Update: Web Reputation Download Successful
2304
Error
Web Reputation Engine Offline
2305
Info
Web Reputation Engine Back Online
2306
Warning
Web Reputation Engine Working With Limited Functionality
2307
Info
Web Reputation Engine Back Online on all Interfaces
2308
Warning
Web Reputation Engine Disabled
2309
Info
Web Reputation Engine Enabled
2400
Info
Software Update: Firewall Module Installation Started
2401
Info
Software Update: Firewall Module Installation Successful
2402
Warning
Software Update: Firewall Module Installation Failed
2403
Info
Software Update: Firewall Module Download Successful
2404
Warning
Firewall Engine Working With Limited Functionality
2405
Info
Firewall Engine Back Online on all Interfaces
2406
Warning
Firewall Engine Disabled
2407
Info
Firewall Engine Enabled
2500
Info
Software Update: Intrusion Prevention Module Installation Started
2501
Info
Software Update: Intrusion Prevention Module Installation Successful
2502
Warning
Software Update: Intrusion Prevention Module Installation Failed
2503
Info
Software Update: Intrusion Prevention Module Download Successful
2504
Warning
Intrusion Prevention Engine Working With Limited Functionality
2505
Info
Intrusion Prevention Engine Back Online on all Interfaces
2506
Warning
Intrusion Prevention Engine Disabled
2507
Info
Intrusion Prevention Engine Enabled
2600
Info
Software Update: Integrity Monitoring Module Installation Started
2601
Info
Software Update: Integrity Monitoring Module Installation Successful
2602
Warning
Software Update: Integrity Monitoring Module Installation Failed
2603
Info
Software Update: Integrity Monitoring Module Download Successful
2604
Info
A computer reboot is required to complete Integrity Monitoring protection
2605
Info
Agent will send Integrity Monitoring baseline in events
2606
Info
Manager has requested that agent sends Integrity Monitoring baseline in events
2700
Info
Software Update: Log Inspection Module Installation Started
2701
Info
Software Update: Log Inspection Module Installation Successful
2702
Warning
Software Update: Log Inspection Module Installation Failed
2703
Info
Software Update: Log Inspection Module Download Successful
2800
Info
Software Update: Software Automatically Downloaded
2803
Info
Online Help Update Started
2804
Info
Online Help Update Ended
2805
Info
Online Help Update Success
2806
Warning
Online Help Update Failed
2900
Info
Software Update: Relay Module Installation Started
2901
Info
Software Update: Relay Module Installation Successful
2902
Warning
Software Update: Relay Module Installation Failed
2903
Info
Software Update: Relay Module Download Successful
2904
Info
VMware NSX Synchronization Finished
2905
Error
VMware NSX Synchronization Failed
2906
Info
Agent Self-Protection enabled
Agent self-protection was enabled via Server & Workload Protection.
2907
Info
Agent Self-Protection disabled
2908
Info
Agent Self-Protection enabled
Agent self-protection was enabled via the command line on the agent.
2909
Info
Agent Self-Protection disabled
2920
Info
Querying report from DDAn Finished
2921
Error
Querying report from DDAn Failed
2922
Info
Submission to Deep Discovery Analyzer processed
2923
Error
File submission to Deep Discovery Analyzer Failed
2924
Info
Security Update: Suspicious Object Check and Update Successful
2925
Error
Security Update: Suspicious Object Check and Update Failed
2926
Warning
Submission to Deep Discovery Analyzer queued
2930
Info
File back up pending
2931
Info
Smart Folder Added
2932
Info
Smart Folder Removed
2933
Info
Smart Folder Updated
2934
Error
Failed to send Amazon SNS message
2935
Info
System resumed sending SNS messages
2951
Error
Failed to send TIC message
2952
Info
System resumed sending TIC messages
2953
Info
Inactive Agent Cleanup Completed Successfully
Inactive agent cleanup removed computers that have been offline and inactive for a specified period of time. For more information on inactive agent cleanup, see Automate offline computer removal with Inactive Agent Cleanup.
2954
Warning
Dropped events recorded in the future
2960
Info
Appliance (SVM) Upgrade Requested
2961
Info
Appliance (SVM) Upgrade Started
2962
Info
Appliance (SVM) Upgrade Canceled
2963
Info
Appliance (SVM) Upgraded
2964
Error
Appliance (SVM) Upgrade Failed
2965
Warning
Appliance (SVM) Upgraded but Not Ready
2969
Info
Scheduled Task Skipped
2970
Info
GCP Account Added
GCP Account: <GCPaccountname> successfully added.
2971
Info
GCP Account Removed
GCP Account: <GCPaccountname> successfully removed.
For details, see Remove a GCP account.
2972
Info
GCP Account Updated
GCP Account: <GCPaccountname> successfully updated.
2973
Info
GCP Account Synchronization Finished
Synchronize computers completed for GCP Account: <GCPaccountname>
For details, see Synchronize a GCPaccount.
2974
Error
GCP Account Synchronization Failed
Server & Workload Protection was unable to synchronize computers with GCP Account: <GCPaccountname>
<detailed_message>
For example:
Root URLis not valid
For details, see Synchronize a GCPaccount.
2975
Info
GCP Account Synchronization Requested
A request has been made to synchronize computers with GCP Account: <GCPaccountname>
For details, see Synchronize a GCPaccount.
2976
Warning
GCP Account Synchronization Completed but with Errors
The GCP Account <GCPaccountname> synchronization operation completed, but information for the following hosts or groups could not be updated with following message:
<detailed_message>
For example:
Project <GCPprojectname>: 403 Required 'compute.machineTypes.list' permission for 'projects/<GCPprojectname>'
For details, see Synchronize a GCPaccount.
2988
Warning
MQTT Connection Offline
The agent has lost its MQTT connection.
2989
Info
MQTT Connection Online
2990
Info
Trend Vision One Service Registered
2992
Warning
VMware NSX Policy Configuration Conflict
2997
Warning
MQTT Connection Configuration Failed
There was a failure when performing the MQTT setup for an agent. The agent will not be able to establish an MQTT connection.
2998
Info
MQTT Connection Configured
3000
Info
Software Update: SAP Module Installation Started
3001
Info
Software Update: SAP Module Installation Successful
3002
Error
Software Update: SAP Module Installation Failed
3003
Info
Software Update: SAP Module Download Successful
3004
Info
SAP VSA is installed
3005
Error
SAP VSA is not installed
3006
Info
SAP VSA is up-to-date
3007
Info
SAP VSA is not up-to-date
3008
Info
SAP: Anti-Malware module is ready
3009
Error
SAP: Anti-Malware module is not ready
3100
Info
Software Update: Container Control Module Installation Started
3101
Info
Software Update: Container Control Module Installation Successful
3102
Warning
Software Update: Container Control Module Installation Failed
3103
Info
Software Update: Container Control Module Download Successful
3113
Info
Registry Scanner Created
3114
Info
Registry Scanner Deleted
3115
Info
Registry Scanner Updated
3116
Error
Registry Scanner Disconnected
3200
Info
A computer reboot is required to complete the installation of Activity Monitoring
3300
Info
Computer Added to vCenter Account
3301
Warning
Duplicate Hosts with Same Virtual UUID Found.
3400
Info
Device Control USB device created.
3401
Info
Device Control USB device updated.
3402
Info
Device Control USB device deleted.
3403
Error
Device Control engine offline
The Device Control Engine is offline, so device policies may not be working and may not being applied. This is normally due to an error during engine initializing or the platform being offline (the platform is sometimes called the Anti-Malware Solution Platform, or AMSP, and sometimes called the Trend Micro Solution Platform). Check the status of the platform at the computer.
3404
Info
Device Control engine back online
3405
Info
Device Control event exported
3406
Info
User viewed Device Control event
3407
Info
Software Update: Device Control Module Download Successful
3408
Info
Software Update: Device Control Module Installation Started
3409
Info
Software Update: Device Control Module Installation Successful
3410
Info
Software Update: Device Control Module Installation Failed
3500
Info
Service Gateway Added
3501
Info
Service Gateway Removed
3502
Info
Service Gateway Updated
3506
Info
Recommendation Updated
7000
Info
Application Control Security Events Exported
An administrator downloaded application control event logs in CSV format.
7007
Info
User Viewed Application Control Event
An administrator dismissed an application control alert. This is normal unless your system has been compromised by an intruder that has gained an administrator login.
7008
Error
Application Control Engine Offline
An agent's application control engine failed to come online. This could happen if you have enabled application control on a computer whose kernel is not supported.
7009
Info
Application Control Engine Online Again
An agent's application control engine restarted.
7010
Info
Application Control Configuration Updated
Server & Workload Protection updated the Application Control settings on an agent.
7011
Info
Software Update: Application Control Module Installation Started
The agent received a policy from Server & Workload Protection where application control was selected, but detected that it did not have the application control engine installed or needed to update it, so it began to download it. This is normal when you enable application control on a computer for the first time, or when it has been disabled while application control engine updates were released.
7012
Info
Software Update: Application Control Module Installation Successful
The agent installed the application control engine. The application control engine is also used by the integrity monitoring feature.
7013
Error
Software Update: Application Control Module Installation Failed
The agent could not install the application control engine. This is not normal.
7014
Info
Software Update: Application Control Module Download Successful
The agent finished downloading the application control engine.
7015
Info
Application Control Ruleset Rules Updated
The legacy REST API was used to allow or block software. This message does not occur when administrators perform the same action in the GUI.
7020
Info
Application Control Inventory Retrieved
The legacy REST API uploaded a computer's initial allow rules to Server & Workload Protection.
7021
Info
Application Control Inventory Scan Started
The application control engine was enabled, and the agent detected that it did not have any allow rules for that computer, so it began to build initial rules based on the currently installed software. This is normal when you enable application control for the first time. This message does not occur when you use the legacy REST API to replace the allow rules.
7022
Info
Application Control Inventory Scan Completed
The agent finished building the initial allow rules for that computer. After this, any new software that is detected which is not in the allow or block rules will, if configured, cause and alert.
7023
Error
Application Control Inventory Scan Failed
The agent could not build the initial allow rules for that computer. This is not normal.
7024
Info
Application Control Software Changes Detected
An administrator allowed or blocked software in the Actions tab, or changed a rule by clicking Change rule in an application control log message. This message does not occur when you use the legacy REST API to replace the allow rules.
7025
Info
Application Control Inventory Scan Requested
You manually forced application control to delete the current rules and rebuild them based on the currently installed software. This could be normal if you needed to change many rules at the same time.
7026
Info
Application Control Maintenance Mode Start Requested
Either an administrator sent or the legacy REST APIreceived the command to enable maintenance mode.
7027
Info
Application Control Maintenance Mode Stop Requested
Either an administrator sent or the legacy REST APIreceived the command to disable maintenance mode.
7028
Info
Application Control Maintenance Mode Started
Maintenance mode was enabled. While enabled, the agent automatically adds updated or newly installed software to its allow rules, indicating that you know and want to allow the software update. The agent continues to apply block rules during this time.
7029
Info
Application Control Maintenance Mode Stopped
Maintenance mode was disabled. Once maintenance mode is stopped, all new or changed software will be considered "unrecognized" until you specifically allow or block it.
7030
Info
Application Control Inventory Scan Cancelled
The agent began to build the initial allow rules, but an administrator canceled the process.
7031
Error
Sending Application Control Ruleset Failed
An agent could not download a shared ruleset for application control. This can occur if network connectivity is interrupted (such as a firewall or proxy between the agent and relay), or if there isn't enough free disk space on the agent.
7032
Info
Sending Application Control Ruleset Succeeded
An agent downloaded a shared ruleset for application control. This normally occurs whenever an administrator or the legacy REST API allows or blocks software, or when a different shared ruleset is applied.
7033
Info
Application Control Ruleset Created
The legacy REST API was used to create an application control ruleset. This message does not occur when administrators perform the same action in the GUI.
7034
Info
Application Control Ruleset Updated
The legacy REST API was used to allow or block software via an application control ruleset. This message does not occur when administrators perform the same action in the GUI.
7035
Info
Application Control Ruleset Deleted
The legacy REST API was used to delete an application control ruleset. This message does not occur when administrators perform the same action in the GUI.
7036
Info
Application Control Maintenance Mode Reset Duration Requested
An administrator changed the time period for when maintenance mode is active.
7037
Error
Newly applied ruleset will block some running processes on restart
An administrator applied a new ruleset, but some of the currently running processes exist in block rules. Application control will not terminate the processes, but the next time you reboot or restart those services, depending on your configuration, it will either alert you or block them. If the processes are not authorized, you should terminate them manually. If they are authorized, but are missing from the ruleset, you should add them to the ruleset.
7038
Error
Unresolved software change limit reached
Software changes detected on the file system exceeded the maximum amount. Application control will continue to enforce existing rules, but will not record any more changes, and it will stop displaying any of that computer's software changes. You must resolve and prevent excessive software change.
7040
Error
Incompatible Application Control Ruleset
An application control ruleset could not be assigned to one or more computers because the ruleset is not supported by the installed version of the agent. Typically, the problem is that a hash-based ruleset (which is compatible only with agent version 11.0 or newer) has been assigned to an older agent. Agent version 10.x supports only file-based rulesets. (For details, see Differences in how 10.x and 11.x agents compare files.) To fix this issue, upgrade the agent to version 11.0 or newer. Alternatively, if you are using local rulesets, reset application control for the agent.
7041
Info
Application Control Ruleset Upgraded
An application control ruleset was upgraded from a file-based ruleset to a hash-based ruleset. (For details, see Differences in how 10.x and 11.x agents compare files.)
7042
Info
Application Control Software Inventory Deleted
7043
Info
A computer reboot is required to complete Application Control protection
7044
Info
Sending Application Control Ruleset
Server & Workload Protection is sending Application Control rulesets to the remote agent.
7045
Error
Failed to send Application Control Ruleset
Server & Workload Protection failed to send the Application Control rulesets to the remote agent.
7046
Info
Application Control Trust Rule Created
7047
Info
Application Control Trust Rule Updated
7048
Info
Application Control Trust Rule Deleted
7049
Info
Application Control Trust Ruleset Created
7050
Info
Application Control Trust Ruleset Updated
7051
Info
Application Control Trust Ruleset Deleted
9000
Info
Computer Moved From Deep Security Software
9100
Info
Threat Intelligence Status Publish Job Started
9101
Info
Threat Intelligence Status Publish Job Completed
9102
Error
Threat Intelligence Status Publish Job Failed
9250
Warning
Trend Micro LightWeight Filter Driver has been disabled
9251
Info
Trend Micro LightWeight Filter Driver has been restarted
9252
Info
Trend Micro LightWeight Filter Drivers have been restarted successfully
9253
Warning
Trend Micro LightWeight Filter Driver failed to bind on all network interfaces