| Preferred IP Addresses |
This setting is only available on dual-stack Apex
One servers and is applied only by dual-stack
Trend Vision One Endpoint Security agents.
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IPv4 only: Trend Vision One Endpoint Security agents use their IPv4
address.
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IPv4 first, then IPv6: Trend Vision One Endpoint Security agents use their IPv4
address first. If the Trend Vision One Endpoint Security agent cannot register
using its IPv4 address, it uses its IPv6 address.
If registration is unsuccessful using both IP
addresses, the agent retries using the IP
address priority for this selection.
-
IPv6 first, then IPv4: Trend Vision One Endpoint Security agents use their IPv6
address first. If the Trend Vision One Endpoint Security agent cannot register
using its IPv6 address, it uses its IPv4 address.
If registration is unsuccessful using both IP
addresses, the Trend Vision One Endpoint Security agent retries using
the IP address priority for this selection.
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Virus/Malware Log Bandwidth
Settings
|
Enable the
Security Agent to create a single virus/malware log
entry for recurring detections of the same
virus/malware within an hour:
Consolidates virus log entries when detecting multiple
infections from the same virus/malware over a short
period of time
The Trend Vision One Endpoint Security agent may detect a
single virus/malware multiple times, quickly filling the
virus/malware logs and consuming network bandwidth when
sending log information to the server. Enabling this
feature helps reduce both the number of virus/malware
log entries made and the amount of network bandwidth Trend Vision One Endpoint Security agents consume when
reporting malware log information to the server.
|
| Unreachable Network |
Configure the server polling settings:
-
If the Apex One server has both an IPv4
and IPv6 address, you can type an IPv4 address
range and IPv6 prefix and length.
For example:
Type an IPv4 address range if the server is pure
IPv4, or an IPv6 prefix and length if the server
is pure IPv6.
When any Trend Vision One Endpoint Security agent IP address
matches an IP address in the range, the Trend Vision One Endpoint Security agent applies the
heartbeat and server polling settings and the
server treats the Trend Vision One Endpoint Security agent as part of the
unreachable network.
 |
Note
Trend Vision One Endpoint Security agents with an IPv4
address can connect to a pure IPv4 or dual-stack
Apex One server.
Trend Vision One Endpoint Security agents with an IPv6
address can connect to a pure IPv6 or dual-stack
Apex One server.
Dual-stack Trend Vision One Endpoint Security agents can connect to
dual-stack, pure IPv4, or pure IPv6 Apex
One server.
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-
Agents poll the server for updated
components and settings every __
minute(s): Specify the server polling
frequency. Type a value between 1 and 129600
minutes.
 |
Tip
Trend Micro recommends that the server
polling frequency be at least three times the
heartbeat sending frequency.
|
Configure the heartbeat settings:
-
Select Allow agents to send heartbeat
to the server.
-
Select All agents or
Only agents in the unreachable
network.
-
In Agents send heartbeat every __
minute(s), specify how often Trend Vision One Endpoint Security agents send heartbeat.
Type a value between 1 and 129600 minutes.
-
In An agent is offline if there is no
heartbeat after __ minute(s), specify
how much time without a heartbeat must elapse
before the Apex One server treats the Trend Vision One Endpoint Security agent as offline. Type
a value between 1 and 129600 minutes.
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Server Polling Interval
|
Polling interval: XX minute(s):
Configures the Trend Vision One Endpoint Security agents to automatically
attempt to connect with the Trend Vision One at a regular interval to
receive updated settings or components and to report the
Trend Vision One Endpoint Security agent status
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Note
The Trend Vision One server classifies all Trend Vision One Endpoint Security agents that did not
successfully poll the server at the specified
interval as being Unreachable .
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