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Learn feature differences and limitations between TrendAI™ Email Security and Cloud Email Gateway Protection.

Some advanced TrendAI™ Email Security features have either become standard features or require additional credit usage in Cloud Email Gateway Protection. For more information about credits, see Credits.
Feature
TrendAI™ Email Security Status
Cloud Email Gateway Protection Status
Virtual Analyzer for file
Advanced
Included
Writing style analysis for Business Email Compromise (BEC) threat detection
Advanced
Included
File password analysis
Advanced
Included
Virtual Analyzer scan exceptions
Advanced
Included
Virtual Analyzer submission quota exceptions
Advanced
Included
Sliding window for mail tracking log search
  • Standard: 30 days
  • Advanced: 60 days
90-day sliding window included
Sliding window for policy event log search
  • Standard: 30 days
  • Advanced: 60 days
90-day sliding window included
Sliding window for audit log search
  • Standard: 7 days
  • Advanced: 7 days
90-day sliding window included
Retention period for mail tracking logs
  • Standard: 90 days
  • Advanced: 90 days
180 days
Retention period for policy event logs
  • Standard: 90 days
  • Advanced: 90 days
180 days
Email continuity
Advanced
Requires additional credit allocation
25 credits per user account
Virtual Analyzer for URLs
Advanced
Requires additional credit usage
25 credits per user account
DMARC report analysis
Advanced
Requires additional credit usage
25 credits per user account
Email encryption
Standard
Requires additional credit usage
25 credits per user account
Maximum message size
  • Standard: 50 MB
  • Advanced: 150 MB
  • Included: 50 MB
  • Requires additional credit usage: 150 MB
    25 credits per user account
Some TrendAI™ Email Security features have changed behavior or limited support in Cloud Email Gateway Protection.
TrendAI™ Email Security Feature
Change in Cloud Email Gateway Protection
Audit logs
Log query permissions:
  • Root account: All created logs
  • Accounts with Service Management permissions: Logs not created by the root account
  • Accounts without Service Management permissions: Only logs created by the account holder
  • Cannot query for activity performed by a sub-account
API keys
API key management:
  • Local accounts upgraded from TrendAI™ Email Security: Permitted
  • TrendAI Vision One™ local accounts: Not permitted
Logon access control
Console access control:
  • TrendAI Vision One™ console access is managed in Console Settings
  • End user console access is managed by Cloud Email Gateway Protection.
Co-Branding
Co-branding management:
  • Only end-user console co-branding is supported
  • Co-branding the TrendAI Vision One™ console is not supported
Account provisioning
Managed in TrendAI Vision One™ User Accounts; profile creation no longer required
Encrypted email
Requires additional credit usage. Not available in all regions.