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Learn feature differences and limitations between Trend Micro Email Security and Cloud Email Gateway Protection.

Some advanced Trend Micro Email Security features have either become standard features or require additional credit allocation in Cloud Email Gateway Protection. For more information about credits, see Annual Credits.
Feature
Trend Micro Email Security Status
Cloud Email Gateway Protection Status
Virtual Analyzer for file
Advanced
Included
Writing style analysis for Business Email Compromise (BEC) threat detection
Advanced
Included
File password analysis
Advanced
Included
Virtual Analyzer scan exceptions
Advanced
Included
Virtual Analyzer submission quota exceptions
Advanced
Included
Sliding window for mail tracking log search
  • Standard: 30 days
  • Advanced: 60 days
60-day sliding window included
Sliding window for policy event log search
30 days
60-day sliding window included
Email continuity
Advanced
Requires additional credit allocation
25 credits per user account
Virtual Analyzer for URLs
Advanced
Requires additional credit allocation
25 credits per user account
Email encryption
Advanced
Requires additional credit allocation
25 credits per user account
Maximum message size
  • Standard: 50 MB
  • Advanced: 150 MB
  • Included: 50 MB
  • Requires additional credit allocation: 150 MB
    25 credits per user account
Some Trend Micro Email Security features have changed behavior or limited support in Cloud Email Gateway Protection.
Trend Micro Email Security Feature
Change in Cloud Email Gateway Protection
Audit logs
Log query permissions:
  • Root account: All created logs
  • Accounts with Service Management permissions: Logs not created by the root account
  • Accounts without Service Management permissions: Only logs created by the account holder
  • Cannot query for activity performed by a sub-account
API keys
API key management:
  • Local accounts upgraded from Trend Micro Email Security: Permitted
  • Trend Vision One local accounts: Not permitted
Logon access control
Console access control:
  • Trend Vision One console access is managed in Console Settings
  • End user console access is managed by Cloud Email Gateway Protection.
Co-Branding
Co-branding management:
  • Only end-user console co-branding is supported
  • Co-branding the Trend Vision One console is not supported
Account provisioning
Managed in Trend Vision One User Accounts; profile creation no longer required
Encrypted email
Requires additional credit allocation. Not available in all regions.