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The following firewall exceptions apply to networks with a Service Gateway installed and cloud service extension turned on.
Important
Important
The cloud service extension reduces firewall exceptions but causes network latency.

Zero Trust Secure Access Exceptions

Service / Agent
Region
Exceptions
Authentication
  • All (without Foundation Services update)
  • tm.login.trendmicro.com
  • iamservice.trendmicro.com
  • www.gstatic.com (Google reCAPTCHA)
  • www.recaptcha.net (Google reCAPTCHA)
  • Other custom IDP services
  • All (with Foundation Services update)
  • signin.v1.trendmicro.com
  • www.gstatic.com (Google reCAPTCHA)
  • www.recaptcha.net (Google reCAPTCHA)
  • Other custom IDP services
  • UAE
  • agent-mea-rel.ztna.trendmicro.com
Internet Access Service
  • All
  • auth.ztsa-iag.trendmicro.com
  • UAE
  • pac.mea.ztsa-iag.trendmicro.com
  • auth.mea.ztsa-iag.trendmicro.com
Internet Access Cloud Gateway
  • All
  • proxy.ztsa-iag.trendmicro.com
  • UAE
  • proxy.mea.ztsa-iag.trendmicro.com
Internet Access On-premises Gateway
  • UAE (with Log Receiver)
  • xlogr-mea.xdr.trendmicro.com
  • All (with Sandbox Analysis)
  • api.me-central-1.uae.ddcloud.trendmicro.com
  • All (with Web Reputation Service)
  • iwsh30-en.url.trendmicro.com
  • All (with Cloud Reputation Service)
  • api-eu-central-1.crs.trendmicro.com
  • All (with Predictive Machine Learning)
  • iwsh300-en.census.trendmicro.com
  • iwsaas30-en-f.trx.trendmicro.com
  • All (with ActiveUpdate)
  • iwsh30-p.activeupdate.trendmicro.com

Network Inventory

Service / Agent
Region
Exceptions
Virtual Network Sensor
  • UAE
  • xns-p.activeupdate.trendmicro.com
  • api.mea.xdr.nacloud.trendmicro.com
  • xns-en.fbs25.trendmicro.com
  • xlogr-mea.xdr.trendmicro.com
  • api-ni-mea.xdr.trendmicro.com
  • licenseupdate.trendmicro.com
  • api.ddcloud.trendmicro.com
  • api.me-central-1.uae.ddcloud.trendmicro.com
Deep Discovery Inspector version 6.7 or later with Smart Protection Network Proxy: On
  • All
  • api-ni-mea.xdr.trendmicro.com
  • xlogr-ue1.xdr.trendmicro.com
  • api.mea.xdr.nacloud.trendmicro.com
  • api.mea.ddcloud.trendmicro.com
  • grid-global.trendmicro.com
  • licenseupdate.trendmicro.com
  • rest.mars.trendmicro.com
  • ddaaas.trendmicro.com
  • ddi67-p.activeupdate.trendmicro.com/activeupdate/japan
  • ddi6-7-jp-t0.url.trendmicro.com
  • ddi67-jp-f.trx.trendmicro.com
  • intelliconnect.trendmicro.com
  • ddi67.retroscan.trendmicro.com
  • gd.fbs.trendmicro.com
  • sg-tmsps10-en.url.trendmicro.com
  • sg-tmsps10-en-wis.trendmicro.com
  • sg-tmsps100-en-census.trendmicro.com
  • sg-tmsps100-en-domaincensus.trendmicro.com
Deep Discovery Inspector version 6.6 or earlier with Smart Protection Network Proxy: On
  • All
  • api-ni-mea.xdr.trendmicro.com
  • xlogr-ase2.xdr.trendmicro.com
  • api.mea.xdr.nacloud.trendmicro.com
  • api.en.ddcloud.trendmicro.com
  • grid-global.trendmicro.com
  • licenseupdate.trendmicro.com
  • rest.mars.trendmicro.com
  • ddaaas.trendmicro.com
  • ddi66-p.activeupdate.trendmicro.com/activeupdate
  • ddi65-p.activeupdate.trendmicro.com/activeupdate
  • ddi62-p.activeupdate.trendmicro.com/activeupdate
  • ddi60-p.activeupdate.trendmicro.com/activeupdate
  • ddi58-p.activeupdate.trendmicro.com/activeupdate
  • ddi57-p.activeupdate.trendmicro.com/activeupdate
  • ddi6-6-en-t0.url.trendmicro.com
  • ddi6-5-en-t0.url.trendmicro.com
  • ddi6-2-en-t0.url.trendmicro.com
  • ddi6-0-en-t0.url.trendmicro.com
  • ddi5-8-en-t0.url.trendmicro.com
  • ddi5-7-en-t0.url.trendmicro.com
  • ddi66-en-f.trx.trendmicro.com
  • ddi65-en-f.trx.trendmicro.com
  • ddi62-en-f.trx.trendmicro.com
  • ddi60-en-f.trx.trendmicro.com
  • ddi58-en-f.trx.trendmicro.com
  • ddi57-en-f.trx.trendmicro.com
  • intelliconnect.trendmicro.com
  • ddi66.retroscan.trendmicro.com
  • ddi65-retroscan.trendmicro.com
  • ddi62-retroscan.trendmicro.com
  • ddi60-retroscan.trendmicro.com
  • ddi58-retroscan.trendmicro.com
  • ddi57-retroscan.trendmicro.com
  • ddi660-en.fbs25.trendmicro.com
  • ddi650-en.fbs25.trendmicro.com
  • ddi620-en.fbs25.trendmicro.com
  • ddi600-en.fbs25.trendmicro.com
  • ddi580-en.fbs25.trendmicro.com
  • ddi570-en.fbs25.trendmicro.com
  • sg-tmsps10-en.url.trendmicro.com
  • sg-tmsps10-en-wis.trendmicro.com
  • sg-tmsps100-en-census.trendmicro.com
  • sg-tmsps100-en-domaincensus.trendmicro.com