Views:

View information about devices and manage devices on the Devices tab.

You can view the following information on the Devices tab.
Data
Description
Device
Device information in the following format: Owner's name + Brand + Model
Example: John Doe's Apple iPhone 7
Click the device name to view detailed information on the device details screen.
Risk level
The risk level that Mobile Device Director assigns to the device based on security policy evaluation
  • Secured
  • Low
  • Medium
  • High
Learn more about mobile security policies
Compliance
Whether the device meets the compliance requirements of applied compliance policies
  • Compliant
    The device meets all settings of all applied compliance policies.
  • Noncompliant
    The device fails to meet any settings of any applied compliance policy.
  • Evaluating
    The device is undergoing compliance policy evaluation.
Learn more about mobile compliance policies
  • Operating system
  • OS version
The operating system running on the device
Operating system also includes the enrollment profile type of the device running Android.
Note
Note
Mobile Security supports the following Android management solutions and enrollment profile types:
  • Android Enterprise: Personally-owned devices with work profile, Corporate-owned dedicated devices, and Corporate-owned, fully managed user devices
  • Android device administrator
Ownership
Whether the device is corporate-owned or personally-owned
Security policy
The security policy that the device applies
User
The owner of the device
Last connected
The time the Mobile Agent last interacted with Mobile Security for check-in, enrollment, or scanning purpose
You can perform the following actions on the Devices tab.
Action
Description
Filter device data
Use the following drop-down lists and the search box to locate specific device data:
  • Compliance
  • Operating system
  • Risk level
View device details
Click a device name. View the basic information, security profile, permissions enabled, applied compliance policies and security policies, as well as mobile activity data and detection data.
You can click the actions icon (Actions_icon=4b986280-60d5-4d43-bd4e-8a097d9dfb06.jpg) to access actions for the selected device. Using this menu, you can perform the following actions:
  • Wipe the device
  • Remote lock the device
  • Access the detection logs generated within the last 7 days with the detection type filtered by Malware Detection, Configuration Manager, Wi-Fi Protection, or Web Reputation.
Delete devices
Click the Delete action icon (delete_policy=cce60f96-0e5c-4565-895f-d648c42e8495.jpg) corresponding to a device, or select one or more devices from the list and click Delete.
The Delete action unenrolls the devices from Mobile Device Director and removes the devices from the Mobile Inventory list. To manage the devices again, you must re-enroll the devices.
When deleting devices, Mobile Device Director only restores the company-owned devices to their defaults. User-owned devices are not.
Wipe devices
Click the Wipe action icon (wipe_device=20230317090707.jpg) corresponding to a device, or select one or more devices from the list and click Wipe.
The Wipe action restores devices to their factory defaults and permanently deletes all data from the devices. To manage the devices again, you must re-enroll the devices. Wiped devices are not removed from the Mobile Inventory list.
Note
Note
Mobile Security cannot remotely wipe Android devices with the Personally-owned devices with work profile type. Mobile Security can only uninstall the work profile from this type of devices.
Remote lock devices
Click the Remote Lock action icon (remote_lock_device=dea03be0-cd7e-4a62-a611-282000b0a931.jpg) corresponding to a device, or select one or more devices from the list and click Remote Lock.
The Remote Lock action locks the devices. To unlock a device, the device owner needs to enter their passcode.
Note
Note
Mobile Security cannot remotely wipe devices that do not have a PIN or password configured.