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Web Reputation settings include policies that dictate whether Apex One (Mac) will block or allow access to a website. To determine the appropriate policy to use, Apex One (Mac) checks the location of the Security Agent. The location of a Security Agent is "internal" if the Security Agent can connect to the Apex One (Mac) server. Otherwise, the location for the Security Agent is "external".

Procedure

  1. To configure a policy for external Security Agents:
    1. Click the External Agents tab.
    2. Select Enable Web Reputation policy.
      When the policy is enabled, external Security Agents send web reputation queries to the Smart Protection Network.
      Note
      Note
      If an agent only has an IPv6 address, read the IPv6 limitations for Web Reputation queries in Pure IPv6 Agent Limitations.
    3. Select from the available web reputation security levels: High, Medium or Low
      Note
      Note
      The security levels determine whether Apex One (Mac) will allow or block access to a URL. For example, if you set the security level to Low, Apex One (Mac) only blocks URLs that are known to be web threats. As you set the security level higher, the web threat detection rate improves but the possibility of false positives also increases.
    4. To submit web reputation feedback, click the URL provided. The Trend Micro Web Reputation Query system opens in a browser window.
  2. To configure a policy for internal Security Agents:
    1. Click the Internal Agents tab.
    2. Select Enable Web Reputation policy.
      When the policy is enabled, internal Security Agents send web reputation queries to:
      • Smart Protection Servers if the Send queries to Smart Protection Servers option is enabled.
      • Smart Protection Network if the Send queries to Smart Protection Servers option is disabled.
      Note
      Note
      If an agent only has an IPv6 address, read the IPv6 limitations for Web Reputation queries in Pure IPv6 Agent Limitations.
    3. Select Send queries to Smart Protection Servers if you want internal Security Agents to send web reputation queries to Smart Protection Servers.
      • If you enable this option, Security Agents refer to the same smart protection source list used by Apex One Security Agents to determine the Smart Protection Servers to which they send queries.
      • If you disable this option, Security Agents send web reputation queries to Smart Protection Network. Endpoints must have Internet connection to send queries successfully.
    4. Select from the available web reputation security levels: High, Medium or Low
      Note
      Note
      The security levels determine whether Apex One (Mac) will allow or block access to a URL. For example, if you set the security level to Low, Apex One (Mac) only blocks URLs that are known to be web threats. As you set the security level higher, the web threat detection rate improves but the possibility of false positives also increases.
      Security Agents do not block untested websites, regardless of the security level.
    5. To submit web reputation feedback, click the URL provided. The Trend Micro Web Reputation Query system opens in a browser window.
    6. Select whether to allow the Security Agents to send web reputation logs to the server. Allow Security Agents to send logs if you want to analyze URLs being blocked by Apex One (Mac) and take the appropriate action on URLs you think are safe to access.