Related information
- What is the best practice for creating a ticket in ServiceNow for a Workbench alert using the two-way sync between a Workbench case and a ServiceNow ticket?
- What happens if I enable both Workbench integration and Case Management integration in the ServiceNow Trend Vision One connector?
- How do I set up Workbench alerts to automatically create tickets in ServiceNow?
- What is the difference between ServiceNow ITSM and Trend Vision One for ServiceNow Ticketing System integration?
- Will I lose Workbench information if Case Management only populates case information in a ServiceNow ticket?