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Configure your firewall and connected products to allow inbound communication to the Service Gateway.

Use the following settings to configure your firewall or open the necessary ports on your virtual host to allow internal, inbound communication from connected products and third-party applications to the Service Gateway.
Important
Important
These ports are strictly for internal network traffic and the Service Gateway does not require any external inbound ports to be opened.
Listening Port
Purpose
22
Secure Shell (SSH) communication, which allows users to remotely access the Service Gateway and execute commands
80
Service enabled queries for on-premises Active Directory servers, connected Trend Micro products (such as endpoint agents), Predictive Machine Learning, File Reputation Services, or Third-Party Integration
Port 80 is opened for HTTP traffic.
389
Unencrypted directory queries with on-premises Active Directory servers or other LDAP-compatible directories
Port 389 enables basic LDAP communication for authentication and directory lookups.
443
Service enabled queries for on-premises Active Directory servers, connected Trend Micro products (such as endpoint agents), Predictive Machine Learning, File Reputation Services, or Third-Party Integration
Port 443 is opened for HTTPS traffic.
445
File sharing, Windows networking, and Active Directory replication via the Server Message Block (SMB) protocol
Port 445 is needed if Service Gateway interacts with Active Directory for authentication or file-based operations.
636
Secure directory queries by wrapping LDAP communication in TLS/SSL encryption
Port 636 is used when secure access to Active Directory or LDAP directories is required.
5274
Web Reputation Services or Web Inspection Service queries
Port 5274 is opened for HTTP traffic.
5275
Web Reputation Services or Web Inspection Service queries
Port 5275 is opened for HTTPS traffic.
8080
Forward Proxy Service listening port for connection
8088
Zero Trust Secure Access On-Premises Gateway listening port for connection
8089
Zero Trust Secure Access On-Premises Gateway user authentication listening port for connection
1344
Zero Trust Secure Access On-Premises Gateway ICAP listening port for connection
11344
Zero Trust Secure Access On-Premises Gateway ICAPS listening port for connection
Firewall requirements for Service Gateway virtual appliance outbound traffic differ depending on your Trend Vision One environment. Refer to Firewall exception requirements for Trend Vision One to ensure you configure the correct "Allow" rules.
Note
Note
Port 443 (HTTPS) is the only outbound port required for the Service Gateway exceptions listed in Firewall exception requirements for Trend Vision One.