Configuring the ActiveUpdate Service to manage updates for connected products.
The ActiveUpdate service requires generating a local ActiveUpdate URL for products
to connect to the Service Gateway.
Procedure
- Go to .
- Click the name of the Service Gateway virtual appliance with ActiveUpdate installed.
- Locate the ActiveUpdate service on the Installed Services
table and click the configure icon (
). - Configure update source.

Note
Specifying an ActiveUpdate source is only required for certain on-premises and legacy products. The Service Gateway is able to automatically resolve the update source for most TrendAI™ SaaS products, including the TrendAI Vision One™ agent.To locate the update source URL, reference the administrator’s guide for the product you want to connect or contact your support provider if you need assistance.- Click Add.
- Specify the URL of the ActiveUpdate source.
- Specify a Description.
- Click the check icon (
) to add the
URL to the list.
- Generate a local ActiveUpdate URL.
- Select the Protocol and Type.
- Select the Update source.
- Click Generate.
- Copy the URL to the product you want to connect to the Service Gateway (for example, Apex One).
- Specify how often to download updates for connected products.
- Click Save.
