Views:

Check XDR status and manage endpoint agents.

The following table outlines the actions available in the Endpoint List tab.
Action
Description
Filter endpoints
Filter endpoints by specifying the endpoint name, or by clicking one of the status buttons available.
  • All - Displays a list of all the endpoints in your environment with the agent installed
  • No features enabled - Displays a list of all endpoints without any XDR features enabled
  • Action required - Displays a list of all endpoints that encountered issues while attempting to install XDR
View endpoint details
Click the name of an endpoint and view basic information about the endpoint.
  • Endpoint isolation indicates whether the endpoint is isolated or its connection is restored after isolation through the Response actions in the console.
    Note
    Note
    If the isolation status does not show the expected result, verify that the endpoint communicates with Trend Vision One properly by checking the Last connected time.
  • Feature status indicates whether endpoint security settings are enabled on the endpoint through the Endpoint Policies app.
View your "most-at-risk" endpoints
Click View Recommended Endpoints to allow Trend Micro to assess your network and provide a list of up to 25 of your "most-at-risk" endpoints.
Install XDR components
Install the necessary XDR components by selecting endpoints, and then clicking Enable.
Retry installing XDR components
Reinstall XDR components by selecting endpoints, and then clicking Retry
Note
Note
You may be able to resolve some issues by attempting to Retry installation. For other issues, contact your support provider.
Disable XDR components
Disable XDR components from endpoints by selecting endpoints, and then clicking Disable
Remove endpoints from list
Remove endpoints from the list by selecting endpoints, and then clicking Remove
Important
Important
Removing an endpoint from the Endpoint List permanently disables the agent but does not uninstall the agent program or prevent the agent from sending data to Trend Micro.
  • To stop data collection, uninstall the Endpoint Basecamp program from the endpoint.
  • To restore visibility to endpoints, reinstall Endpoint Basecamp. For Mac and Linux endpoints with removed agents, run the uninstall tool before reinstalling the Endpoint Basecamp program. Contact your support provider for the uninstall tool.
Endpoint management provides the following global settings that affect all endpoints that report to Trend Vision One:
  • Inactive agent removal: Automatically remove inactive agents from the list.
  • Agent bandwidth throttling: Limit the bandwidth agents can use when downloading components and upgrades.