License Information | Trend Micro Service Central

Views:

The License Information screen displays information about your licensed Trend Micro offerings.

The following table outlines the actions available in the License Information screen.

Action

Description

View license information

View the license status, product name, Activation Code (where applicable), license type, licensed units, and expiration date for your licensed Trend Micro offerings that connect to the Trend Vision One console.

Note

To view a complete list of your licensed Trend Micro offerings, click the View all products button to access Customer Licensing Portal.

Add license

Click +Add License and provide the activation code for the license you want to add.

Note

If you cannot locate the activation code of your purchased license in either the activation email sent to you by Trend Micro or in the Customer Licensing Portal, contact your sales representative.

Open console

Click Open console to open the product console.

Select a product instance

For Worry-Free Services Endpoint Detection & Response (EDR) add-on licenses, click Select instance.

In the Select a Product Instance window, choose an instance ID to enable the product and click Select Instance, then confirm your selection.

The expiration date of the Trend Vision One console aligns with the expiration date of the supported license that expires last. After expiration, there is a 30-day lock period during which you are not able to access the Trend Vision One console through browser or API. All data is deleted after the lock period. Renew your license or credits before the end of the lock period to retain your data.

Note

If your credits for Advanced Access expire and you still hold a valid license for Essential Access, you can continue using Essential Access apps and features until the associated license expires.