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Specify the contact information, response approval settings, critical asset list, and cross-app management settings for your organization.

Tab
Action
Contact Information
Add contacts to receive alert and report notifications.
  • You must add at least one contact during the initial setup. The Managed Services team may contact the phone number you specified in an emergency.
  • To change your preferences in receiving phone call notifications for different alert severities, contact the Managed Services team.
  • By default, the first contact you add is the primary contact. If there is only one contact, the only contact must allow both alert and report notifications.
Manage existing contacts that receive alert and report notifications.
  • The email address is mandatory for the primary contact, and for contacts that receive report notifications only.
  • Update contact information or remove contacts if necessary. To change the primary contact, drag and drop another contact to the top of the list.
  • Each contact must have a unique email address.
Response Approval
Configure response approval settings to specify how response actions proceed before execution.
Asset Management
Maintain a CSV file that contains your asset information and click Import Assets.
  • The CSV file you import must be smaller than 256 KB.
Cross-App Management
Automatically update the status of related Workbench alerts when the MDR case status changes.
Related information