Adding Exceptions to the Allowed USB Device List

Procedure

1. Go to POLICIES → Global Exception Lists.
2. Click Allowed USB Device List.
3. To add an exception:
   1. Click Add.
   2. Specify the vendor name of the device and optionally specify the device model and serial ID.
      To obtain the device information:

      • Download and run the Device List Tool on the Windows endpoint where the external device is connected.
        For details on how to use the tool, see Running the Device List Tool.
      • Check the System Information on the Mac endpoint where the external device is connected.
        For details, see Getting Device Information on Mac.
      • Check the Device Control log details if Device Control violations have occurred.
   3. Optionally provide a note regarding the reason for the exception.
   4. Click one of the following:
      • Add: Adds the exception to the list
      • Add Another Device: Adds the exception to the list and lets you add another device information