Endpoint Commands and Information: Windows | Trend Micro Service Central

Views:

Use the command menu to perform various tasks on the endpoint and the Information tab to view detailed information about the endpoint.

Command

Description

Scans → Start Normal Scan

Starts scanning Mac and Windows endpoints

Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.

Scans → Start Aggressive Scan

Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove

Aggressive Scan supports Windows Security Agents that are version 6.3 or later.
Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.

Scans → Stop Scan

Stops scanning Windows endpoints

Stop Scan supports Windows Security Agents that are version 5.3 or later.

Tasks → Update Now

Updates the latest components to the Security Agents

Update Now supports the following Security Agent versions:

Tasks → Encrypt

Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints

Tasks → Decrypt

Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints

Tasks → Move to Manual Group

Moves endpoints to a specific manual group

Tasks → Restore to Domain OUs

Moves endpoints that already joined an Active Directory domain from a manual group to the domain groups that the endpoints belong to

Tasks → Isolate Endpoint

Disconnects the endpoint from network access

Tasks → Restore Connection

Restores network access for the isolated endpoint

Tasks → Uninstall Security Agent

Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Services web console
Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Services web console
Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Services web console

Section	Description
Overview	Displays information such as the Security Agent status and where the Security Agent locates in the Security Agent Tree Click the last logon user to open the User Details screen. For more information, see User Details.
Assigned Policy	(Available in Advanced Mode) Displays the policy that the endpoint applies Click the policy name to open the Configure Policy screen. For more information , see Windows Policy Settings.
Endpoint Details	Displays system information such as the operating system and IP address of the endpoint
Security Agent Details	Displays information such as scan components and recent manual scan records