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Before you begin

Exclude the folder where you want to restore the encrypted file from security scans before continuing.
See Excluding Folders from Scans for more information.
Important
Important
Decrypting an infected file could spread the virus/malware to other files.

Procedure

  1. Open a command prompt and go to the folder where the tool is located.
    For example, c:\VSEncrypt
  2. Run the tool using the following command:
    VSEncode.exe /u
    A screen opens with a list of files found under <Security Agent installation folder>\Suspect\Backup.
    Administrators can restore files classified as spyware/grayware from the Spyware/Grayware tab. The screen displays a list of files found under: <Security Agent installation folder>\Suspect\Backup.
  3. Select the file to restore.
  4. Click Restore.
  5. Specify the folder where you want to restore the file.
  6. Click OK.
    The tool restores the file to the specified folder.
  7. Click Close.