Endpoint Commands and Information: Android | Trend Micro Service Central

Views:

Use the command menu to perform various tasks on the endpoint and the Information tab to view detailed information about the endpoint.

Important

The mobile device management commands might violate privacy or personal data protection regulations. Make sure you have the device owner's permission before sending a command.

Endpoint Commands

Command

Description

Tasks → Remote Locate

Finds the device location on a map

Tasks → Remote Lock

Locks the device

Tasks → Remote Wipe

Deletes all data on the device and the memory card, including all personal data, files, and apps. This feature also restores the device to factory settings.

Note

This feature is not supported on devices running Android 14.0 or later.

Tasks → Update Now

Updates the latest components to the Security Agents

Note

Update Now supports the following Security Agent versions:

Windows: 6.5 or later
Mac: 3.0.1093 or later
Android: 9.6 or later

Information Tab

Section	Description
Overview	Displays information such as the Security Agent status and where the Security Agent locates in the Security Agent Tree
Assigned Policy	(Available in Advanced Mode) Displays the policy that the endpoint applies Click the policy name to open the Configure Policy screen. For more information , see Android Policy Settings.
Endpoint Details	Displays system information such as the operating system and IP address of the endpoint
Security Agent Details	Displays information such as scan components and recent manual scan records
Recent Commands	Displays status information on the commands recently sent from the Worry-Free Services web console