When you purchase Worry-Free Business Security
Services,
you receive a license for the product(s) and a standard Maintenance Agreement. The
standard Maintenance Agreement is a contract between your organization and Trend Micro
regarding your right to receive technical support and product updates in consideration
for the payment of applicable fees.
A license to the Trend Micro software usually includes the right
to product updates, pattern file updates, and basic technical support
for one (1) year from the date of purchase. After the first year,
you must renew the Maintenance Agreement annually against then-current
Trend Micro maintenance fees.
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NoteThe Maintenance Agreement expires, but your License Agreement
does not. If the Maintenance Agreement expires, scanning can still
occur, but you will not be able to update the malware/virus pattern
files, scan engine, or program files (even manually). Nor will you
be entitled to receive technical support from Trend Micro.
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Register and activate your Worry-Free Business Security
Services license to enable the full functionality of the product.
Registration Key
A Registration Key comes with your purchase of Worry-Free Business Security
Services. It has 22
characters (including hyphens) and is in the following format:
wf-xxxx-xxxxx-xxxxx-xxxxx
Use a fully licensed Registration Key to register Worry-Free Business Security
Services on the Trend Micro
website at https://clp.trendmicro.com.
Activation Code
After registering, you
will receive a fully licensed Activation Code through email. An
Activation Code has 37 characters (including the hyphens) and is
in the following format:
wf-xxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
License Status
The following table lists
the features supported according to the license status.
License Status
|
Feature
|
Fully Licensed
|
Evaluation (30 days)
|
Expired
|
|
Expiration Notification
|
Yes
|
Yes
|
Yes
|
|
Component Updates
|
Yes
|
Yes
|
No
|
|
Program Updates
|
Yes
|
Yes
|
No
|
|
Technical Support
|
Yes
|
No
|
No
|
|
Real-time Scan
|
Yes
|
Yes
|
Yes but Real-time Scan will use outdated components
|
When a fully licensed Activation Code expires,
you can no longer download scan engine or pattern file updates.
However, unlike an evaluation version Activation Code, when a fully
licensed version Activation Code expires, all existing configurations
and other settings remain in force. This provision maintains a level
of protection in case you accidentally allow your license to expire.
You can renew a full version of Worry-Free Business Security
Services by purchasing a maintenance renewal. You need an Activation
Code to install the full versions.
If you have questions about the
registration process, please consult the Trend Micro support website
at: