Views:
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After you select a group from the Security Agent Tree, a list of Security Agents in the group appears to the right in a table. The menu bar on top of the table contains the commands you can use to manage the Security Agents. Depending on the type of group you selected, some commands are only available in specific group types or may be disabled.
The following tables describe the tasks that you can perform to the Security Agent List and the commands that you can use in each group type.

Security Agent List Tasks

Task
Description
Use the Scans and Tasks commands
 Select some Security Agents from the list and then select a command.
Check the Security Agent status
Use the status list beside the search bar to switch to a specific status.
See Security Agent Statuses for more information.
Search for endpoints
Use the search bar above the Security Agent List to search for endpoints using names, labels, or IP addresses.
Tip
Tip
To search for endpoints within a network, you can type parts of an IP address. For example, searching for "192" would return all IP addresses with "192" in it and "192." would only return all IP addresses starting with "192". However, wildcards and special symbols (*, +, (, ), -, &) cannot be used to search for endpoint names.
Click filter.jpg Advanced Search to specify more search criteria, such as IP address range and operating system.
See Using Advanced Search for more information.
Refresh the Security Agent List
Click refresh.jpg Refresh in the top right corner of the table.
Specify the type of data to display in the Security Agent List
Click settings.jpg Customize Columns in the top right corner of the table and choose the columns to display.
View endpoint details
Click an endpoint name to view detailed information about the endpoint and the security events that have occurred on the endpoint.
See Endpoint Details for more information.

All Security Agents Group Commands

Command
Description
Add Security Agents
Allows you to choose how to install the Security Agent and assign the target endpoint to a group
See Security Agent Installation Methods for more information.
Scans → Start Normal Scan
Starts scanning Mac and Windows endpoints
Note
Note
Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.
Scans → Start Aggressive Scan
Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove
Note
Note
  • Aggressive Scan supports Windows Security Agents that are version 6.3 or later.
  • Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.
Scans → Stop Scan
Stops scanning Windows endpoints
Note
Note
Stop Scan supports Windows Security Agents that are version 5.3 or later.
Configure Global Settings
(Available in Classic Mode)
Configures security settings that apply to all supported Security Agents
See Global Security Agent Settings for more information.
Tasks → Export
Saves a list of Security Agent information in a CSV file
Tasks → Update Now
Updates the latest components to the Security Agents
Note
Note
Update Now supports the following Security Agent versions:
  • Windows: 6.5 or later
  • Mac: 3.0.1093 or later
  • Android: 9.6 or later
Tasks → Encrypt
Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Decrypt
Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Move to Manual Group
Moves endpoints to a specific manual group
Tasks → Restore to Domain OUs
Moves endpoints that already joined an Active Directory domain from a manual group to the domain groups that the endpoints belong to
See Restoring Endpoints from Manual to Active Directory Domain Groups for more information.
Tasks → Uninstall Security Agent
  • Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Services web console
  • Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Services web console
  • Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Services web console

Manual Group Commands

Command
Description
Add Security Agents
Allows you to choose how to install the Security Agent and assign the target endpoint to a group
See Security Agent Installation Methods for more information.
Scans → Start Normal Scan
Starts scanning Mac and Windows endpoints
Note
Note
Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.
Scans → Start Aggressive Scan
Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove
Note
Note
  • Aggressive Scan supports Windows Security Agents that are version 6.3 or later.
  • Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.
Scans → Stop Scan
Stops scanning Windows endpoints
Note
Note
Stop Scan supports Windows Security Agents that are version 5.3 or later.
Configure Policy
(Available in Classic Mode)
Configures group-based security settings for Windows, Mac, and Android Security Agents and passcode settings for iOS Security Profiles
See Policy Settings for more information.
Tasks → Export
Saves a list of Security Agent information in a CSV file
Tasks → Update Now
Updates the latest components to the Security Agents
Note
Note
Update Now supports the following Security Agent versions:
  • Windows: 6.5 or later
  • Mac: 3.0.1093 or later
  • Android: 9.6 or later
Tasks → Encrypt
Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Decrypt
Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Move to Manual Group
Moves endpoints to a specific manual group
Tasks → Restore to Domain OUs
Moves endpoints that already joined an Active Directory domain from a manual group to the domain groups that the endpoints belong to
See Restoring Endpoints from Manual to Active Directory Domain Groups for more information.
Tasks → Uninstall Security Agent
  • Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Services web console
  • Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Services web console
  • Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Services web console

Active Directory Group Commands

Command
Description
Add Security Agents
Allows you to choose how to install the Security Agent and assign the target endpoint to a group
See Security Agent Installation Methods for more information.
Scans → Start Normal Scan
Starts scanning Mac and Windows endpoints
Note
Note
Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.
Scans → Start Aggressive Scan
Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove
Note
Note
  • Aggressive Scan supports Windows Security Agents that are version 6.3 or later.
  • Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.
Scans → Stop Scan
Stops scanning Windows endpoints
Note
Note
Stop Scan supports Windows Security Agents that are version 5.3 or later.
Configure Policy
(Available in Classic Mode)
Configures group-based security settings for Windows, Mac, and Android Security Agents and passcode settings for iOS Security Profiles
See Configuring Policy for more information.
Tasks → Export
Saves a list of Security Agent information in a CSV file
Tasks → Update Now
Updates the latest components to the Security Agents
Note
Note
Update Now supports the following Security Agent versions:
  • Windows: 6.5 or later
  • Mac: 3.0.1093 or later
  • Android: 9.6 or later
Tasks → Encrypt
Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Decrypt
Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Move to Manual Group
Moves endpoints to a specific manual group
Tasks → Uninstall Security Agent
  • Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Services web console
  • Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Services web console
  • Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Services web console

Filter Commands

Command
Description
Scans → Start Normal Scan
Starts scanning Mac and Windows endpoints
Note
Note
Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.
Scans → Start Aggressive Scan
Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove
Note
Note
  • Aggressive Scan supports Windows Security Agents that are version 6.3 or later.
  • Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.
Scans → Stop Scan
Stops scanning Windows endpoints
Note
Note
Stop Scan supports Windows Security Agents that are version 5.3 or later.
Tasks → Export
Saves a list of Security Agent information in a CSV file
Tasks → Update Now
Updates the latest components to the Security Agents
Note
Note
Update Now supports the following Security Agent versions:
  • Windows: 6.5 or later
  • Mac: 3.0.1093 or later
  • Android: 9.6 or later
Tasks → Encrypt
Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Decrypt
Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Move to Manual Group
Moves endpoints to a specific manual group
Tasks → Restore to Domain OUs
Moves endpoints that already joined an Active Directory domain from a manual group to the domain groups that the endpoints belong to
See Restoring Endpoints from Manual to Active Directory Domain Groups for more information.
Tasks → Uninstall Security Agent
  • Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Services web console
  • Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Services web console
  • Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Services web console

Outdated Security Agent Commands

Command
Description
Update Now
Updates the latest components to the Security Agents
Note
Note
Update Now supports the following Security Agent versions:
  • Windows: 6.5 or later
  • Mac: 3.0.1093 or later
  • Android: 9.6 or later
Export
Saves a list of Security Agent information in a CSV file

Unmanaged Endpoint Commands

Command
Description
Install Security Agent
Allows you to choose how to install the Security Agent and assign the target endpoint to a group
See Security Agent Installation Methods for more information.
Export
Saves a list of Security Agent information in a CSV file

Unsupported Operating System Commands

Command
Description
Export
Saves a list of Security Agent information in a CSV file

Search Result Commands

Command
Description
Save as New Filter
Saves the search results in a filter and adds the filter to the Security Agent Tree
Scans → Start Normal Scan
Starts scanning Mac and Windows endpoints
Note
Note
Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.
Scans → Start Aggressive Scan
Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove
Note
Note
  • Aggressive Scan supports Windows Security Agents that are version 6.3 or later.
  • Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.
Scans → Stop Scan
Stops scanning Windows endpoints
Note
Note
Stop Scan supports Windows Security Agents that are version 5.3 or later.
Tasks → Export
Saves a list of Security Agent information in a CSV file
Tasks → Update Now
Updates the latest components to the Security Agents
Note
Note
Update Now supports the following Security Agent versions:
  • Windows: 6.5 or later
  • Mac: 3.0.1093 or later
  • Android: 9.6 or later
Tasks → Encrypt
Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Decrypt
Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints
See Managing Full Disk Encryption for more information.
Tasks → Move to Manual Group
Moves endpoints to a specific manual group
Tasks → Restore to Domain OUs
Moves endpoints that already joined an Active Directory domain from a manual group to the domain groups that the endpoints belong to
See Restoring Endpoints from Manual to Active Directory Domain Groups for more information.
Tasks → Uninstall Security Agent
  • Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Services web console
  • Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Services web console
  • Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Services web console
Related information