User Account Management

Add user accounts

Click Add Account to create a new account or select an existing account from the Customer Licensing Portal. After saving the account information, Worry-Free Services sends an email notification to the user. The user must take action to complete the account activation process.

Edit user accounts

Click an account name to edit the account information.

Assign user roles

Select a role from the Role section when you create or edit accounts. User roles define the features that a user can access on the Worry-Free Services web console.

For more information on access permissions of each role, go to http://docs.trendmicro.com/en-us/smb/trend-micro-saas-role-based-access-control.aspx.

Assign managed groups

Specify groups from the Manged groups section when you create or edit accounts. Users can only view and manage Security Agents within the specified and default groups.

For more information, see Features Affected by Managed Groups.

Remove user accounts

Click an account name and click the Remove button to remove the user account from the Worry-Free Services web console. The account information is still saved on the Customer Licensing Portal.

Reinvite users

Click Reinvite in the Last Signed In column and click Send to notify users to complete the account activation process.