Views:
If your endpoint is locked, use the BitLocker recovery key to unlock the endpoint.

Procedure

  1. Go to SECURITY AGENTS.
  2. Find the locked endpoint.
  3. Click the endpoint name.
    The endpoint details screen appears.
  4. In the Security Agent Details section, click Details next to Encryption status.
    The Encryption Status screen appears.
  5. Click Get recovery key.
  6. (Optional) Provide the password that protects the recovery key and click Get Key.
    Note
    Note
    To add password protection to the recovery key, click Set up a password to protect the key.
    See Configuring Recovery Key Password for more information.