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The global Trusted Program List excludes Windows programs and all associated processes from Behavior Monitoring, Device Control, and Real-Time Scan.
You can add files to the Trusted Program List only if the following requirements are met:
  • The file is not located in the Windows system directory.
  • The file has a valid digital signature.

Procedure

  1. Go to POLICIES → Global Exception Lists.
  2. Click Trusted Windows Program List.
  3. To add an exception:
    1. Click Add.
    2. Specify the file path.
      Note
      Note
      • Use commas, semicolons, or the ENTER key to separate multiple entries.
      • Use only the %UserProfile% system variable.
      • Do not use the following characters: / * ? " < > |
    3. Click Add.
  4. To edit an exception:
    1. Click the file path.
    2. Update the exception.
    3. Press the ENTER key to save the changes.
  5. To delete an exception, point to the exception and click delete.jpg in the last column of the list.
  6. Click Save.