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The Product Exclusion List outlines the Trend Micro products that the Windows Security Agent excludes from scanning.
Product Name
Installation Path Location
InterScan eManager 3.5x
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\InterScan eMan­ager\CurrentVersion ProgramDirectory=
ScanMail eManager (Scan­Mail for Microsoft Exchange eManager) 3.11, 5.1, 5.11, 5.12
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Micro­soft Exchange eManager\CurrentVersion ProgramDirectory=
ScanMail for Lotus Notes (SMLN) eManager NT
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Lotus Notes\CurrentVersion AppDir= DataDir= IniDir=
InterScan Web Security Suite (IWSS)
HKEY_LOCAL_MACHINE\Software\TrendMicro\Interscan Web Security Suite Program Directory= C:\Program Files\Trend Mircro\IWSS
InterScan WebProtect
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\InterScan WebProtect\CurrentVersion ProgramDirectory=
InterScan FTP VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan FTP VirusWall\CurrentVersion ProgramDirectory=
InterScan Web VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan Web VirusWall\CurrentVersion ProgramDirectory=
InterScan E-Mail VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall\CurrentVersion ProgramDirectory={Installation Drive}:\INTERS~1
InterScan NSAPI Plug-In
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan NSAPI Plug-In\CurrentVersion ProgramDirectory=
InterScan E-Mail VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall \CurrentVersion ProgramDirectory=
IM Security (IMS)
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\IM Security\Current­Version HomeDir= VSQuarantineDir= VSBackupDir= FBArchiveDir= FTCFArchiveDir=
ScanMail for Microsoft Exchange (SMEX)
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\CurrentVersion
TempDir=
DebugDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\RealTimeScan\ScanOption
BackupDir=
MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\RealTimeScan\ScanOption\
Advance QuarantineFolder=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\RealTimeScan\IMCScan\ScanOption
BackupDir= MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\RealTimeScan\IMCScan\ScanOption\
Advance QuarantineFolder=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\ManualScan\ScanOption
BackupDir=
MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\QuarantineManager
QMDir=
Get exclusion.txt file path from:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for
Microsoft Exchange\CurrentVersion\HomeDir
Go to HomeDir path (for example, C:\Program Files\Trend Micro\Messaging Security Agent\).
Open exclusion.txt
C:\Program Files\Trend Micro\Messaging Security Agent\Temp\
C:\Program Files\Trend Micro\Messaging Security Agent\storage\quarantine\
C:\Program Files\Trend Micro\Messaging Security Agent\storage\backup\
C:\Program Files\Trend Micro\Messaging Security Agent\storage\archive\
C:\Program Files\Trend Micro\Messaging Security Agent\SharedResPool