To increase the performance of scanning and to skip
files that are causing false alarms, you can exclude certain items from scanning.
Real-Time Scan, Scheduled Scan, and Manual Scan skip scanning the files, folders,
and file extensions you add to the exclusion lists.
TipThe scans may detect several commonly used
applications, such as Hotbar, and interpret them as threats. To prevent the
Security Agent from detecting commonly used applications, add the application
files to the exception list.
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Procedure
- Go to the Configure
Policy screen by performing one of the following:
-
Classic Mode: Go toand select a group. Click .
-
Advanced Mode: Go to. Click Add or click an existing policy.
-
- Click Mac.
- Go to .
- Click a tab and configure the required exceptions.
- To add an exception:
- Click Add.
- Specify the file path or file extension to exclude from the
scans.
-
The * character is allowedFor more information, see Wildcard Support for Mac File Exclusions.
-
Use commas, semicolons, or the ENTER key to separate multiple entries
File /File Extension Exceptions
ExceptionDescriptionExamplesFiles-
File paths
-
Folder paths
Note
Do not use the following characters: \ : ? " < > |/Users/username/temp/temp.log
/Users/username/temp
File extensionsFile extensionsNote
-
The file extension cannot exceed 255 characters
-
Do not use the following characters: . \ / : * ? " < > |
pdf
jpg
gif
-
- Click Add.
- To edit an exception:
- Click the exception in the first column of the list.
- Update the exception.
- Press the ENTER key to save the changes.
- To delete an exception, point to the exception and click in the last column of the list.
- Click Save.