When the Common Active Directory Synchronization Tool cannot connect to your Active
Directory, Worry-Free Services
displays the "Active Directory synchronization - Unsuccessful" event in the Action
Center. An error icon (
) also appears in the Last
Synchronized column on the Active Directory
Integration screen.
) also appears in the Last
Synchronized column on the Active Directory
Integration screen.Procedure
- Run the Common Active Directory Synchronization Tool.
- Click Synchronize Now.
- If the synchronization result is unsuccessful, verify the following settings on
the Common Active Directory Synchronization Tool console.
-
Pairing code
-
LDAP server and authentication settings
-
Proxy settings, if specified
-
- Click Synchronize Now again.