During OfficeScan server installation, Setup creates a root account and prompts you to type the password for this account. When opening the web console for the first time, type "root" as the user name and the root account password. If you forget the password, contact your support provider for help in resetting the password.

Define user roles and set up user accounts to allow other users to access the web console without using the root account. When users log on to the console, they can use the user accounts you have set up for them. For more information, see Role-based Administration.