Reference Servers Parent topic

One of the ways the OfficeScan client determines which policy or profile to use is by checking its connection status with the OfficeScan server. If an internal OfficeScan client (or a client within the corporate network) cannot connect to the server, the client status becomes offline. The client then applies a policy or profile intended for external clients. Reference servers address this issue.
An OfficeScan client that loses connection with the OfficeScan server will try connecting to reference servers. If the client successfully establishes connection with a reference server, it applies the policy or profile for internal clients.
Policies and profiles managed by reference servers include:
  • Firewall profiles
  • Web reputation policies
  • Data Protection policies
  • Device Control policies
Take note of the following:
  • Assign computers with server capabilities, such as a web server, SQL server, or FTP server, as reference servers. You can specify a maximum of 32 reference servers.
  • OfficeScan clients connect to the first reference server on the reference server list. If connection cannot be established, the client tries connecting to the next server on the list.
  • OfficeScan clients use reference servers when determining the antivirus (Behavior Monitoring, Device Control, firewall profiles, the web reputation policy) or Data Protection settings to use. Reference servers do not manage clients or deploy updates and client settings. The OfficeScan server performs these tasks.
  • An OfficeScan client cannot send logs to reference servers or use them as update sources