Trend Micro Case Diagnostic
Tool (CDT) collects necessary debugging information from a customer’s
product whenever problems occur. It automatically turns the product's
debug status on and off and collects necessary files according to
problem categories.
Trend Micro uses
this information to troubleshoot problems related to the product.
Run the tool on all platforms that OfficeScan supports.
To obtain this tool and relevant documentation, contact your support
provider.