Procedure

1. Create a file named ofcdebug.ini with the following content:
   [Debug]

   Debuglog=C:\ofcdebug.log

   debuglevel=9

   debugLevel_new=D

   debugSplitSize=10485760

   debugSplitPeriod=12

   debugRemoveAfterSplit=1
2. Send ofcdebug.ini to client users, instructing them to save the file to C:\.

   Note LogServer.exe automatically runs each time the OfficeScan client computer starts. Instruct users NOT to close the LogServer.exe command window that opens when the computer starts as this prompts OfficeScan to stop debug logging. If users close the command window, they can start debug logging again by running LogServer.exe located in <Client installation folder>.

3. For each OfficeScan client computer, check ofcdebug.log in C:\.