OfficeScan Administrators: Responsible for OfficeScan management, including OfficeScan server and OfficeScan client installation and management. These users are expected to have advanced networking and server management knowledge.

Cisco NAC administrators: Responsible for designing and maintaining security systems with Cisco NAC servers and Cisco networking equipment. They are assumed to have experience with this equipment.

End users: Users who have the OfficeScan client installed on their computers. The computer skill level of these individuals ranges from beginner to power user.