Upgrading a Plug-in Program Parent topic

Procedure

  1. Open the OfficeScan web console and click Plug-in Manager in the main menu.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Download. The size of the upgrade package displays beside the Download button.
  3. Monitor the download progress. Navigating away from the screen during the download does not affect the upgrade.
    Note
    Note
    If problems occur while downloading the package, check the server update logs on the OfficeScan web console. On the main menu, click Logs → Server Update Logs.
  4. After Plug-In Manager downloads the package, a new screen displays.
  5. Click Upgrade Now or Upgrade Later.
    • If you clicked Upgrade Now, check the upgrade progress.
    • If you clicked Upgrade Later, access the Plug-in Manager screen, go to the plug-in program section, click Upgrade, and then check the upgrade progress.
After the upgrade, the Plug-In Manager service may need to restart, causing the Plug-In Manager screen to be temporarily unavailable. When the screen becomes available, the current plug-in program version displays.