The
ServerProtect™ Normal Server Migration Tool
is a tool that helps migrate computers running Trend Micro ServerProtect
Normal Server to the
OfficeScan client.
The ServerProtect Normal Server Migration Tool shares the same
hardware and software specification as the OfficeScan server.
Run the tool on computers running Windows Server 2003 or Windows
Server 2008.
When uninstallation of the ServerProtect Normal server is successful,
the tool installs the OfficeScan client.
It also migrates the scan exclusion list settings (for all scan
types) to the OfficeScan client.
While installing the OfficeScan client,
the migration tool client installer may sometimes time out and notify
you that the installation was unsuccessful. However, the OfficeScan client may have been
installed successfully. Verify the installation on the client computer
from the OfficeScan web console.
Migration is unsuccessful under the following circumstances:
-
The remote client only
has an IPv6 address. The migration tool does not support IPv6 addressing.
-
The remote client cannot
use the NetBIOS protocol.
-
Ports 455, 337, and 339 are blocked.
-
The remote client cannot
use the RPC protocol.
-
The Remote Registry Service stops.
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Note
The ServerProtect Normal Server Migration Tool does not
uninstall the Control Manager™ agent
for ServerProtect. For instructions on how to uninstall the agent, refer
to the ServerProtect and/or Control Manager documentation.
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