The server polling feature addresses the issue of unreachable OfficeScan clients not
receiving timely notifications about component updates and changes
to client settings. This
feature is independent of the heartbeat feature.
With the server polling feature:
-
OfficeScan clients automatically
initiate connection with the OfficeScan server
at regular intervals. When the server detects that polling took
place, it treats the client as
"Unreachable/Online".
-
OfficeScan clients connect
to one or several of their update sources to download any updated
components and apply new client settings.
If the OfficeScan server or an
Update Agent is the primary update source, clients obtain both
components and new settings. If the source is not the OfficeScan server or Update Agent, clients only obtain
the updated components and then connect to the OfficeScan server or Update Agent
to obtain the new settings.
