Consideration
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Details
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Unavailable features and functions
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Smart scan clients cannot
report Smart Scan Pattern and Smart Scan Agent Pattern information
to the Policy Server.
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Product license
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To use smart scan, ensure that you have
activated the licenses for the following services and that the licenses
are not expired:
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OfficeScan server
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Ensure that clients can
connect to the OfficeScan server.
Only online clients will
be notified to switch to smart scan. Offline clients get notified
when they become online. Roaming clients are
notified when they become online or, if the client has scheduled update
privileges, when scheduled update runs.
Also verify that the OfficeScan server has the latest components
because smart scan clients need
to download the Smart Scan Agent Pattern from the server. To update components,
see OfficeScan Server
Updates.
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Number of clients to
switch
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Switching a relatively small number of clients at a time allows
efficient use of OfficeScan server
resources. The OfficeScan server
can perform other critical tasks while clients change their
scan methods.
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Timing
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When switching to smart scan for the first
time, clients need
to download the full version of the Smart Scan Agent Pattern from
the OfficeScan server. The Smart
Scan Pattern is only used by smart scan clients.
Consider
switching during off-peak hours to ensure the download process finishes
within a short amount of time. Also consider switching when no client is scheduled to
update from the server. Also temporarily disable "Update Now" on clients and re-enable
it after the clients have switched
to smart scan.
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Client tree settings
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Scan method is a granular setting that can
be set on the root, domain, or individual client level.
When switching to smart scan, you can:
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IPv6 support
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Smart scan clients send
scan queries to smart protection sources.
A pure IPv6 smart
scan client cannot send
queries directly to pure IPv4 sources, such as:
Similarly,
a pure IPv4 smart scan client cannot
send queries to pure IPv6 Smart Protection Servers.
A dual-stack
proxy server that can convert IP addresses, such as DeleGate, is
required to allow smart scan clients to connect
to the sources.
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