OfficeScan provides a list of "approved" spyware/grayware, which contains files or applications that you do not want treated as spyware or grayware. When a particular spyware/grayware is detected during scanning, OfficeScan checks the approved list and performs no action if it finds a match in the approved list.

Apply the approved list to one or several clients and domains, or to all clients that the server manages. The approved list applies to all scan types, which means that the same approved list will be used during Manual Scan, Real-time Scan, Scheduled Scan, and Scan Now.