If you did not specify a reference server,
the OfficeScan client checks the
connection status with the OfficeScan server
when the following events occur:
OfficeScan client switches
from roaming to normal (online/offline) mode.
OfficeScan client switches
from one scan method to another. See Scan Methods for details.
OfficeScan client detects
IP address change in the computer.
Web reputation location criteria changes while applying global
settings.
Outbreak prevention policy is no longer enforced and pre-outbreak settings
are restored.
If you specified a reference server, the OfficeScan client checks its connection
status with the OfficeScan server
first, and then with the reference server if connection to the OfficeScan server is unsuccessful.
The OfficeScan client checks
the connection status every hour and when any of the above events
occur.
If you choose Gateway IP and MAC address:
Type the gateway IPv4/IPv6 address in the
text box provided.
Type the MAC address.
Click Add.
If you do not type a MAC address, OfficeScan will
include all the MAC addresses belonging to the specified IP address.
Repeat step a to step c until you have all the gateway
IP addresses you want to add.
Use the Gateway Settings Importer tool to import a
list of gateway settings.