The client connection status with the OfficeScan server displays on the OfficeScan web console’s client tree.

Certain conditions may prevent the client tree from displaying the correct client connection status. For example, if you accidentally unplug the network cable of a client computer, the client will not be able to notify the server that it is now offline. This client will still appear as online in the client tree.

Verify client-server connection manually or let OfficeScan perform scheduled verification. You cannot select specific domains or clients and then verify their connection status. OfficeScan verifies the connection status of all its registered clients.