Installing Remotely from the OfficeScan Web Console Parent topic

Install the OfficeScan client remotely to one or several computers connected to the network. Ensure you have administrator rights to the target computers to perform remote installation. Remote installation does not install the OfficeScan client on a computer already running the OfficeScan server.
Note
Note
This installation method cannot be used on computers running Windows XP Home, Windows Vista Home Basic and Home Premium Editions, and Windows 7 Home Basic and Home Premium Editions (32-bit and 64-bit versions). A pure IPv6 server cannot install the OfficeScan client on pure IPv4 clients. Similarly, a pure IPv4 server cannot install the OfficeScan client on pure IPv6 clients.

Procedure

  1. If running Windows Vista or Windows 7, perform the following steps:
    1. Enable a built-in administrator account and set the password for the account.
    2. Disable simple file sharing on the endpoint.
    3. Click StartProgramsAdministrative ToolsWindows Firewall with Advanced Security.
    4. For Domain Profile, Private Profile, and Public Profile, set the firewall state to "Off".
    5. Open Microsoft Management Console (click StartRun and type services.msc) and start the Remote Registry and Remote Procedure Call services. When installing the OfficeScan client, use the built-in administrator account and password.
  2. In the web console, go to Networked ComputersClient InstallationRemote.
  3. Select the target computers.
    • The Domains and Computers list displays all the Windows domains on the network. To display computers under a domain, double-click the domain name. Select a computer, and then click Add.
    • If you have a specific computer name in mind, type the computer name in the field on top of the page and click Search.
    OfficeScan prompts you for the target computer’s user name and password. Use an administrator account user name and password to continue.
  4. Type the user name and password, and then click Log in.
    The target computer appears in the Selected Computers table.
  5. Repeat steps 3 and 4 to add more computers.
  6. Click Install when you are ready to install the OfficeScan client to target computers.
    A confirmation box appears.
  7. Click Yes to confirm that you want to install the OfficeScan client to the target computers.
    A progress screen appears as the program files copy to each target computer.
When OfficeScan completes the installation to a target computer, the computer name disappears in the Selected Computers list and appears in the Domains and Computers list with a red check mark.
When all target computers appear with red check marks in the Domains and Computers list, you have completed remote installation.
Note
Note
If you install to multiple computers, OfficeScan records any unsuccessful installation in the logs (for details, see Fresh Installation Logs), but it will not postpone the other installations. You do not have to supervise the installation after you click Install. Check the logs later to see the installation results.
For troubleshooting help, visit the following Knowledge Base articles: