Setting Up Self Help Parent topic

If the Self Help policy is enabled, the user is prompted to define answers for the Self Help questions after his/her first login. If the user changes their password, they must define Self Help question answers again.
Self Help answers are stored on the device. If a user logs on another Full Disk Encryption device, the user must define Self Help answers for that device.


  1. Provide the user name and password.
  2. Click Login.
    The Self Help window appears.
  3. Define answers for all of the Self Help questions.
  4. Click Next.
    The device boots into Windows.