Remote Help Policy Rules Parent topic

The following table describes the locations of the account lockout and device lock policies that affect Remote Help authentication. Use it to understand which policies are appropriate to set.

Remote Help Policy Locations

Policy Name
PolicyServer MMC Menu Path
Control Manager Menu Path
Description
Account Lockout Action
Login → Account Lockout Action
Common → Lockout and Lock Device Actions → Account Lockout Action
The action taken when the length of time in Account Lockout Actions include: erase, remote authentication.
Account Lockout Period
Login → Account Lockout Period
Common → Lockout and Lock Device Actions → Lock account after [ ] days
The number of days that a device can not communicate with PolicyServer before Account Lockout Action is called.
Device Locked Action
For each agent:
Login → Device Locked Action
For each agent:
Common → Lockout and Lock Device Actions → Device locked action
The action taken when the Failed Attempts Allowed policy value has been exceeded. Actions include: time delay, erase, remote authentication.
Failed Login Attempts Allowed
For each agent:
Login → Failed Login Attempts Allowed
For each agent:
Common → Lockout and Lock Device Actions → Failed logon attempts allowed
The number of failed login attempts allowed before executing the action defined in Device Locked.