Recovering Managed Products Removed From the Product Directory
Procedure
- Restart the Trend Micro Control Manager service on the
managed product server. For more information, see Stopping and Restarting Control Manager Services.
- Wait for the Agent to re-register itself: By default,
the older Control Manager agents
verify their connection to the server every eight (8) hours. If
the agent detects that its record has been deleted, it will re-register
itself automatically.
- Manually re-register to Control Manager:
MCP agents do not re-register automatically and need to be manually
re-registered to the Control Manager server.