In progress

In progress: agent deployment

OfficeScan is attempting to communicate with the managed endpoint, install the Endpoint Encryption agent, then establish a connection with PolicyServer.

Successful

Successful agent deployment

The Endpoint Encryption agent installed successfully, and has established communication with both OfficeScan and PolicyServer.

Unsuccessful

Unsuccessful agent deployment

The Endpoint Encryption agent deployment could not finish. Review the logs to find out why the managed endpoint could not update with the selected Endpoint Encryption agent.

Restart required

Successful agent deployment. Shutdown/Restart required.

For the Full Disk Encryption agent, a restart is required to complete the installation. The status is not updated until after the user has logged on the PolicyServer preboot.

Timeout

Timed out: agent deployment

The timeout period is 30 minutes. After a timeout, initiate a new deployment command.

In progress

Request in progress: agent deployment

OfficeScan is attempting to communicate with the managed endpoint and uninstall the agent software. The managed endpoint must reply to the deployment command before the uninstallation can start.

Successful

Successful agent uninstallation

The Endpoint Encryption agent uninstalled successfully and has established communication with OfficeScan and PolicyServer. After uninstallation, the Endpoint Encryption device is removed from PolicyServer.

Unsuccessful

Unsuccessful agent uninstallation

The Endpoint Encryption agent uninstallation request could not establish a connection. Review the logs to find out why the managed endpoint could not uninstall the Endpoint Encryption.

Restart required

Successful agent uninstallation. Shutdown/Restart required.

For some Endpoint Encryption agents, a restart is required to complete the uninstallation.

Timeout

Request timeout: agent uninstallation

The timeout period is 30 minutes. After a timeout, initiate a new uninstallation request.