Trend Micro Endpoint Encryption 5.0 Help

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Migrating Full Disk Encryption to a New Enterprise Parent topic

One PolicyServer instance may have multiple Enterprise configurations that each represent a business unit or department. Moving to a new Enterprise removes the Endpoint Encryption device from the old Enterprise and adds the Endpoint Encryption device to the new Enterprise within the same PolicyServer instance. The Full Disk Encryption agent may need to move to a new Enterprise when the employee moves to a different department or office location.
Note
Note
For information about changing the PolicyServer that manages the Full Disk Encryption agent, see Changing the Full Disk Encryption PolicyServer.
Changing the Enterprise requires access to Full Disk Encryption Recovery Console. For more information, see Full Disk Encryption PolicyServer Settings.
WARNING
WARNING
Changing the Enterprise requires configuring policies again, recreating groups, and deletes all cached passwords, password history, and audit logs.

Procedure

  1. Click Network Setup.
  2. Select the PolicyServer tab.
  3. Click Change Enterprise.
    The Change Enterprise screen appears.
    fde_rec_cons_chng_ent.png

    Recovery Console Change Enterprise

  4. Configure the following options:
    Option Description
    New Server User
    Specify an Enterprise Administrator account user name, or the user name of an account with permission to install to the Enterprise or group in the new PolicyServer.
    New User Password
    Specify the password for the Enterprise Administrator account.
    New Server Address
    Specify the new PolicyServer IP address or host name.
    New Enterprise
    Specify the new PolicyServer Enterprise.
  5. Click Save.
    Full Disk Encryption validates the new PolicyServer information.
  6. At the confirmation message, click OK.