Trend Micro Endpoint Encryption 5.0 Help

Collapse AllExpand All
  • "Log on as batch job" policy [1]
  • about
    • account types [1]
    • authentication [1]
    • client-server architecture [1]
    • Control Manager integration [1]
    • Encryption Management for Apple FileVault [1]
    • Encryption Management for Microsoft BitLocker [1]
    • Endpoint Encryption [1]
    • Endpoint Encryption Service [1]
    • File Encryption [1] [2]
    • FIPS [1]
    • Full Disk Encryption
      • Encryption Management for Apple FileVault [1]
      • Encryption Management for Microsoft BitLocker [1]
    • groups [1]
    • Legacy Web Service [1]
    • Maintenance Agreement [1]
    • OfficeScan [1]
    • PolicyServer [1] [2] [3]
    • PolicyServer MMC [1]
    • users [1]
    • widgets [1]
  • Accessibility
    • on-screen keyboard [1]
  • accounts
  • Active Directory [1] [2] [3] [4] [5]
  • agents [1]
  • agent tree [1] [2]
    • about [1]
    • specific tasks [1]
  • alerts [1]
  • appendices [1]
  • authentication [1]
  • authentication methods [1]
  • automatic deployment settings
    • Scheduled Download [1]
  • burning discs [1]
  • centrally managed [1]
  • central management [1] [2]
  • changing passwords [1]
  • changing setting permissions [1]
  • client-server architecture [1]
  • ColorCode [1] [2]
  • Command Line Helper [1] [2] [3]
  • Command Line Helper Installer [1]
  • community [1]
  • components
    • downloading [1]
  • configuring [1]
    • managed products [1]
    • Scheduled Download
      • automatic deployment settings [1]
    • Scheduled Download Exceptions [1]
    • Scheduled Download Settings [1]
    • user accounts [1]
  • configuring proxy settings
    • managed server list [1]
  • Control Manager [1] [2] [3] [4] [5]
  • Control Manager antivirus and content security components
    • Anti-spam rules [1]
    • Engines [1]
    • Pattern files/Cleanup templates [1]
  • copying policy settings [1]
  • creating
  • creating policies
    • centrally managed [1]
    • copying settings [1]
    • setting permissions [1]
  • CSV [1]
  • DAAutoLogin [1] [2] [3]
  • dashboard
  • data protection [1]
  • data recovery [1]
  • data views
    • understand [1]
  • Decrypt Disk [1]
  • decryption
    • Recovery Console [1]
  • deleting
  • deleting policies [1]
  • demilitarized zone [1]
  • deployment
  • deployment plans [1]
  • device [1]
  • devices [1] [2] [3] [4] [5]
  • Directory Management options [1]
  • Directory Manager [1]
  • domain authentication [1] [2]
    • File Encryption [1]
  • Download Center [1]
  • download components
  • downloading and deploying components [1]
  • draft policies [1]
  • editing managed servers [1]
  • editing policies [1] [2] [3]
  • encryption [1] [2]
    • archiving [1]
    • digital certificate [1]
    • features [1]
    • file and folder [1]
    • file encryption [1]
    • File Encryption
      • archive and burn [1]
    • FIPS [1]
    • fixed password key [1]
    • full disk [1]
    • hardware-based [1] [2]
    • keys
    • local key [1]
    • self-extracting [1]
    • software-based [1] [2]
  • Encryption Management for Apple FileVault
  • Encryption Management for Microsoft BitLocker
  • Endpoint Encryption
  • error messages
  • features [1]
  • File Encryption [1]
    • agent service [1]
    • archive [1]
    • archive and burn [1] [2]
    • authentication [1]
    • burn archive with certificate [1]
    • burn archive with fixed password [1]
    • change PolicyServer [1]
    • changing password [1]
    • changing PolicyServer [1]
    • digital certificate [1]
    • encryption [1]
    • file encryption [1]
    • first-time use [1]
    • fixed password key
    • local key [1] [2]
    • PolicyServer sync [1]
    • Remote Help [1] [2]
    • reset password [1] [2]
    • secure delete [1]
    • shared key [1]
    • single sign-on [1]
    • smart cards [1]
    • syncing with PolicyServer [1]
    • sync offline files [1]
    • tray icon
    • unlock device [1] [2]
  • filtered policies [1]
    • reordering [1]
  • FIPS
    • about [1]
    • FIPS 140-2 [1]
    • security levels [1]
  • fixed password [1]
  • folders
  • Full Disk Encryption [1]
    • agent service [1]
    • authentication [1] [2]
      • changing password [1]
    • change [1] [2]
    • change PolicyServer [1]
    • changing enterprises [1]
    • clean up files [1]
    • connectivity [1]
    • Decrypt Disk [1]
    • menu options [1]
    • network configuration [1]
    • Network Setup [1]
    • patching [1]
    • PolicyServer settings [1]
    • port settings [1]
    • Recovery Console [1]
      • manage policies [1]
      • manage users [1]
      • Windows [1]
    • recovery methods [1]
    • Remote Help [1] [2]
    • Self Help [1]
    • synchronize policies [1]
    • TCP/IP access [1]
    • tools [1]
    • uninstall [1]
    • Windows patches [1]
  • Full Disk Encryption Preboot [1]
    • authentication [1]
    • keyboard layout [1]
    • menu options [1]
    • network connectivity [1]
    • on-screen keyboard [1]
    • wireless connection [1]
  • groups [1] [2]
    • creating offline groups [1]
    • install to group [1]
    • modifying [1]
    • offline groups [1]
    • remove device [1] [2]
    • removing [1]
    • subgroups [1]
    • types [1]
  • help desk policies [1]
  • importing users [1]
  • key features [1]
  • LDAP [1]
  • LDAP Proxy [1] [2]
  • log events [1]
  • logs [1] [2] [3]
    • alerts [1]
    • managing events [1]
    • querying [1]
    • setting alerts [1]
  • maintenance [1]
  • Maintenance Agreement
  • managed products
    • configuring [1]
    • issue tasks [1]
    • recovering [1]
    • renaming [1]
    • searching for [1]
    • viewing logs [1]
  • managed server list [1]
    • configuring proxy settings [1]
    • editing servers [1]
  • manually download components [1]
  • MBR
    • replacing [1]
  • MCP [1] [2]
  • modifying
  • Network Setup [1]
  • OfficeScan
    • uninstalling agents [1]
  • online
    • community [1]
  • on-screen keyboard [1]
  • passwords [1] [2] [3]
    • change fixed password [1]
    • change method [1]
    • Remote Help [1]
    • resetting [1] [2] [3]
      • Active Directory [1]
      • Enterprise Administrator [1]
      • Enterprise Authenticator [1]
      • Group Administrator [1]
      • Group Authenticator [1]
      • user [1] [2]
    • resetting active directory [1]
    • resetting Enterprise Administrator/Authenticator [1]
    • resetting fixed password [1]
    • resetting Policy Administrator/Authenticator [1]
    • resetting to fixed password [1]
    • resetting user [1] [2]
    • Self Help [1]
  • pending targets [1]
  • Personal Identification Number (PIN) [1]
  • Plug-in Manager [1]
  • policies [1] [2]
  • policy
    • install devices [1]
  • policy control [1]
  • policy list [1] [2]
  • policy management [1]
    • centrally managed [1]
    • copying policy settings [1]
    • deleting policies [1]
    • draft policies [1]
    • editing managed servers [1]
    • editing policies [1] [2] [3]
    • filtered policies [1]
    • managed server list [1]
    • pending targets [1]
    • policy list [1] [2]
    • policy priority [1] [2]
    • reordering policies [1]
    • setting permissions [1]
    • specified policies [1]
    • targets [1]
    • understanding [1]
    • upgrading policy templates [1]
  • policy mapping
    • Control Manager [1]
    • PolicyServer [1]
  • policy priority [1]
  • PolicyServer
  • PolicyServer MMC [1]
  • policy settings
  • policy targets [1]
  • policy templates [1]
  • policy types
  • product components [1]
  • product definitions [1]
  • Product Directory
    • deploying components [1]
  • product overview [1]
  • proxy settings
    • managed server list [1]
  • query logs [1]
  • recovering
    • managed products [1]
  • recovery
    • clean up files [1]
  • recovery console
  • Recovery Console [1]
    • access [1]
    • changing enterprises [1]
    • changing PolicyServer [1] [2]
    • Decrypt Disk [1]
    • functions [1]
    • log on [1]
    • manage policies [1]
    • manage users [1]
    • Mount Partitions [1]
    • network configuration [1]
    • Network Setup [1]
    • recovery methods [1]
    • Repair CD [1]
    • Restore Boot [1]
    • users
    • view logs [1]
  • recovery methods [1]
  • registering
    • to Control Manager [1]
  • registration
  • Remote Help [1] [2] [3] [4] [5] [6] [7] [8] [9] [10]
  • renaming
    • folders [1]
    • managed products [1]
  • Repair CD [1] [2] [3]
    • data recovery [1]
    • decryption [1]
  • reporting [1] [2]
  • reports [1] [2]
  • report templates [1]
  • Restore Boot [1]
  • schedule bar [1]
  • Scheduled Download
    • configuring
      • automatic deployment settings [1]
  • Scheduled Download Exceptions
    • configuring [1]
  • Scheduled Download Frequency
    • configuring [1]
  • Scheduled Downloads [1]
  • Scheduled Download Schedule
    • configuring [1]
  • Scheduled Download Schedule and Frequency [1]
  • Scheduled Download Settings
    • configuring settings [1]
  • searching
    • managed products [1]
  • security
    • account lock [1] [2]
    • account lockout action [1] [2]
    • account lockout period [1] [2]
    • anti-malware/antivirus protection [1]
    • device lock [1] [2]
    • erase device [1] [2]
    • failed login attempts allowed [1] [2]
    • remote authentication required [1] [2]
    • time delay [1] [2]
  • Self Help [1] [2] [3] [4]
    • answers [1]
    • defining answers [1]
    • password support [1]
  • setting permissions [1]
  • showing permissions [1]
  • smart card [1] [2] [3]
    • authentication [1]
  • smart cards [1] [2] [3]
  • specified policies [1]
  • SSO [1]
  • summary dashboard [1]
    • adding tabs [1]
    • deleting tabs [1]
    • modifying tabs [1]
    • tabs [1]
  • support
    • knowledge base [1]
    • resolve issues faster [1]
    • TrendLabs [1]
  • synchronization
    • File Encryption [1]
  • tabs
    • about [1]
    • deleting [1]
    • modifying [1]
    • summary dashboard [1]
  • targets [1]
  • terminology [1]
  • tokens [1] [2] [3]
  • tools
    • Command Line Helper [1]
    • DAAutoLogin [1]
    • Recovery Console [1]
    • Repair CD [1]
  • top group [1] [2]
  • TrendLabs [1]
  • Trend Micro Control Manager
    • managed product user access [1]
    • registering to [1]
  • trial license [1]
  • understand
    • data views [1]
    • deployment plans [1]
    • log queries [1]
    • logs [1]
  • understanding
    • Endpoint Encryption [1]
  • uninstalling
  • upgrading policy templates [1]
  • URLs
    • registration [1]
  • users [1] [2] [3] [4]
    • Active Directory passwords [1]
    • adding [1] [2]
    • adding existing user to group [1] [2] [3]
    • adding existing user to policy [1]
    • adding new user to group [1] [2] [3]
    • add new enterprise user [1] [2]
    • change default group [1]
    • change default policy [1]
    • finding [1]
    • group membership [1]
    • group vs enterprise changes [1]
    • import from AD [1] [2]
    • importing with CSV [1]
    • install to group [1]
    • install to policy [1]
    • lockout [1] [2]
    • modifying [1]
    • passwords [1] [2]
    • policy membership [1]
    • remove from group [1] [2]
    • remove user from policy [1]
    • restore deleted [1] [2] [3]
  • users and groups [1]
  • viewing
    • managed products logs [1]
  • widgets
    • adding [1]
    • adding tabs [1]
    • configuring [1]
    • customizing [1]
    • deleting [1]
    • description [1]
    • Endpoint Encryption [1]
    • Endpoint Encryption Device Lockout [1]
    • Endpoint Encryption Security Violations Report [1]
    • Endpoint Encryption Status [1]
    • Endpoint Encryption Unsuccessful Device Logon [1]
    • Endpoint Encryption Unsuccessful User Logon [1]
    • options [1]
    • understanding [1]
  • Windows patch management [1]

Adding Scheduled Reports Parent topic

Control Manager supports generating scheduled reports from Control Manager 3 and Control Manager 5 report templates. Users need to create Control Manager 5 report templates, while Trend Micro created Control Manager 3 report templates. The process for creating a scheduled report is similar for all report types:
  1. Access the Add Scheduled Report screen and select the report type.
  2. Specify the product/products from which the report data generates.
  3. Specify the date when the product/products produced the data.
  4. Specify the recipient of the report.

Step 1: Access the Add Scheduled Report Screen and Select the Report Type Parent topic

Procedure

  1. Navigate to Reports → Scheduled Reports.
  2. Click Add.
  3. Type a name for the report in the Name field.
  4. Type a meaningful description for the report in the Description field.
  5. Select the Control Manager template to generate the report:
    • Control Manager 5 report template:
      1. Select the Control Manager 5 template to generate the report. If the existing reports do not fulfill your requirements, create one from the Report Templates screen.
    • Control Manager 3 report template:
      1. Click Control Manager 3 under Report Content. The Control Manager 3 templates appear in the work area to the right, under Report Content.
      2. Select the report category on which to base the report.
      3. Select the Control Manager 3 template data on which to base the template.
  6. Select the report generation format:
    • Control Manager 5 report formats:
      • Adobe PDF Format (*.pdf)
      • HTML Format (*.html)
      • XML Format (*.xml)
      • CSV Format (*.csv)
    • Control Manager 3 report formats:
      • Rich Text Format (*.rtf)
      • Adobe PDF Format (*.pdf)
      • ActiveX
      • Crystal Report Format (*.rpt)
  7. Click Next.

Step 2: Specify the Product/Products from Which the Report Data Generates Parent topic

Procedure

  1. Select the managed product or directory from which Control Manager gathers the report information.
  2. If the report contains data from a Network VirusWall Enforcer device, specify the clients from which the reports generate:
    • All clients: Reports generate from all Network VirusWall Enforcer devices
    • IP range: Reports generate from a specific IP address range
    • Segment: Reports generate from a specific network segment
  3. Click Next.

Step 3: Specify the Date that the Product/Products Produced the Data Parent topic

Procedure

  1. Specify how often reports generate:
    • Daily: Reports generate daily.
    • Weekly: Reports generate weekly on the specified day.
    • Bi-weekly: Reports generate every two weeks on the specified day.
    • Monthly: Reports generate monthly on the first day of the month, the 15th of the month, or the last day of the month.
  2. Specify the data range:
    • Reports include data up to the Start the schedule time specified below: This means that a report could have up to 23 hours more data contained in the report. While this has a small affect on weekly or monthly reports, this can make a "daily" report with almost two days worth of data depending on the Start schedule time.
    • Reports include data up to 23:59:59 of the previous day: This means that data collection for the report stops just before midnight. Reports will be an exact time period (example: Daily reports will be 24 hours) but will not contain the absolute latest data.
  3. Specify when the report schedule starts:
    • Immediately: The report schedule starts immediately after enabling the report.
    • Start on: The report schedule starts on the date and time specified in the accompanying fields.
    1. Type a date in the mm/dd/yyyy field.
    2. Specify a time in the accompanying hh and mm fields.
    Note
    Note
    Click the calendar icon next to the mm/dd/yyyy field to use a dynamic calendar to specify the date range.
  4. Click Next.

Step 4: Specify the Recipient of the Report Parent topic

Procedure

  1. Type a title for the email message that contains the report in the Subject field.
  2. Type a description about the report in the Message field.
  3. Select Email the report as an attachment to enable sending the report to a specified recipient.
  4. Specify to select users or groups from the Report Recipients list.
  5. Select the users/groups to receive the report and click the >> button.
  6. Click Finish after selecting all users/groups to receive the report.