SecureCloud only allows users
to log on once using each MFA backup code. After a successful log on, SecureCloud deactivates the
MFA backup code. Users must periodically generate new MFA backup codes.
Important
After generating new MFA backup codes, SecureCloud deletes
all previously generated codes, including codes that are still active.
Procedure
Click Administration → MFA Backup Codes.
Click Reset Backup Codes and wait for the screen to
refresh.
SecureCloud generates
new MFA backup codes.
Copy the backup codes to a text file and save the file to a secure folder.