Updating a SecureCloud Agent During Installation Parent topic

The SecureCloud Agent installation process supports automatic upgrades of older agents to the latest agent version.
Important
Important
Automatic upgrades only possible for the following versions of the SecureCloud Agent:
  • SecureCloud Agent 3.5
  • SecureCloud Agent 3.0
  • SecureCloud Agent 2.0
For older SecureCloud deployments, administrators must manually remove older versions of the SecureCloud Agent from target machines before installing the latest agent version.
Devices provisioned as read-only by an older SecureCloud Agent are writable following the upgrade.
Check the SecureCloud Agent System Requirements prior to installing or upgrading an agent on a target machine. Agents installed on unsupported platforms may not function as expected. For more information, refer to SecureCloud Agent System Requirements.

Upgrading a SecureCloud Agent on Microsoft Windows

If the SecureCloud Agent Installation Wizard detects an older version of the SecureCloud Agent, it provides the option to upgrade the agent to the latest version. The installation wizard automatically stops and restarts the SecureCloud Agent service.

Procedure

  1. Run the installation package SecureCloudInstaller.exe.
  2. Click Upgrade and follow the on-screen prompts.
  3. If the SecureCloud Agent is in an AWS or CloudStack cloud environment, provide the CSP credentials.
  4. If necessary, approve the agent's pending key request in the Web Console.

Upgrading a SecureCloud Agent on Linux

If the Linux installation executable (*.bin) detects an older version of the SecureCloud Agent, it provides the option to upgrade the agent to the latest version. It automatically stops and restarts the SecureCloud Agent service.
Note
Note
The following procedure describes prompt-based upgrade steps. It is also possible to perform a silent upgrade using the following command: sh scagent-3.5.0.10xx-1.xxxx_xxxxx.bin quiet key1 key2. The key1 and key2 CSP credentials are only required for AWS and CloudStack cloud environments.

Procedure

  1. Make the downloaded SecureCloud Agent software (*.bin) executable, and then run it:
    [root@cent6 ~]# chmod +x scagent-3.5.0.1104-1.cel6.x86_64.bin  
[root@cent6 ~]# ./scagent-3.5.0.1104-1.cel6.x86_64.bin  
Verifying archive integrity... All good.
Uncompressing scagent-3.5.0.1104-1.cel6.x86_64...
  2. At the prompt Do you want to upgrade? (yes/no), type yes.
  3. Administrators must provide CSP credentials in the AWS and CloudStack cloud environments.
    • At the prompt Please enter Access Key ID, type the access key.
    • At the prompt Please enter Secret Access Key, type the secret access key.
    Important
    Important
    This step only applies to versions 2.0 and 3.0 of the SecureCloud Agent. For other versions of the SecureCloud Agent, skip this step.
  4. If necessary, approve the agent's pending key request in the Web Console.