web
You’re offline. This is a read only version of the page.
close

Online Help Center

  • Search
  • Support
    • For Home
    • For Business
  • English (US)
    • Bahasa Indonesia (Indonesian)
    • Dansk (Danish)
    • Deutsch (German)
    • English (Australia)
    • English (US)
    • Español (Spanish)
    • Français (French)
    • Français Canadien
      (Canadian French)
    • Italiano (Italian)
    • Nederlands (Dutch)
    • Norsk (Norwegian)
    • Polski (Polish)
    • Português - Brasil
      (Portuguese - Brazil)
    • Português - Portugal
      (Portuguese - Portugal)
    • Svenska (Swedish)
    • ภาษาไทย (Thai)
    • Tiếng Việt (Vietnamese)
    • Türkçe (Turkish)
    • Čeština (Czech)
    • Ελληνικά (Greek)
    • Български (Bulgarian)
    • Русский (Russian)
    • עברית (Hebrew)
    • اللغة العربية (Arabic)
    • 日本語 (Japanese)
    • 简体中文
      (Simplified Chinese)
    • 繁體中文
      (Traditional Chinese)
    • 繁體中文 HK
      (Traditional Chinese)
    • 한국어 (Korean)
This website uses cookies for website functionality and traffic analytics. Our Cookie Notice provides more information and explains how to amend your cookie settings.
Learn More Yes, I agree
  • Online Help Center
  • Security for Messaging and Collaboration
  • ...
    PortalProtect for SharePointPortalProtect for Sharepoint 2.6 Online Help ASPXContent Filtering
  • Configuring Content Filtering
  • Adding a Content Filtering Policy
Table of Contents
The page you're looking for can't be found or is under maintenance
Try again later or go to the home page
Go to home page
  • Privacy and Personal Data Collection Disclosure
  • Introducing PortalProtect
    • Welcome to Trend Micro PortalProtect
    • What’s New
      • What’s New in PortalProtect Version 2.6
    • Global Approved List
    • Benefits and Capabilities
    • How Viruses Infect SharePoint Environments
    • How PortalProtect Protects SharePoint Servers
    • PortalProtect Architecture
      • Controlling Outbreaks
    • PortalProtect Technology
      • About the Trend Micro Scan Engine
        • About Scan Engine Updates
      • About the Virus Pattern File
        • How Scanning Works
        • Pattern File Numbering
      • About ActiveUpdate
        • Incremental Updates of the Virus Pattern File
        • Using ActiveUpdate with PortalProtect
      • About Trend Micro IntelliScan™
        • About Smart Protection Network
        • Smart Protection Services
        • Web Reputation
        • Smart Protection Sources
        • True File Types
        • About IntelliTrap
      • Trend Micro ActiveAction™
        • Customized Settings
          • Using Customized Scan Actions
        • Types of Threats
        • Possible Actions
        • About Macro Viruses
        • About Encrypted and Password Protected Files
        • About Unscannable Files
        • Scan Compressed Files
    • Maintenance Agreement
      • Renewing Your Maintenance Agreement
  • Getting Started with PortalProtect
    • Viewing the PortalProtect Web Management Console
    • Registering PortalProtect
    • Activating PortalProtect
    • Updating PortalProtect
      • Selecting the Download Source
      • Configuring Global Proxy Settings
      • Manually Updating Your Components
      • Configuring Scheduled Updates
    • Managing PortalProtect
      • Understanding the Real-time Monitor
      • Understanding the Server Management Console
  • Summary
    • The Summary Screen
      • Scan Status for Today
      • Scan Services—PortalProtect Services
      • Scan Services—Microsoft SharePoint Services
      • Scan Method
      • Smart Scan Server
      • Update Status
  • Configuring Scanning and Blocking
    • About Scans
    • Configuring Scan Options
      • About Scanning
        • Enabling and Disabling Real-time Security Risk Scan
      • Smart Protection Source
        • Configuring Smart Protection Source
      • Backing Up Files Before Taking Action
        • Specifying a Backup Folder for Security Risk Scan
        • Specifying a Backup Folder for Manual Scan
        • Specifying a Backup Folder for Scheduled Scan
  • Security Risk Scans
    • File Reputation
      • Choosing a Security Risk Scan Method
      • Enabling or Disabling a Real-time Security Risk Scan
    • About Security Risk Scan Target Settings
      • Configuring Security Risk Scan: Target Settings
      • Configuring Macro Scanning Options for Real-time Security Risk Scan
    • About Security Risk Scan Action Settings
      • Configuring Security Risk Scan: Action Settings
      • Scanning Compressed Files
    • About Advanced Macro Scan
  • File Blocking
    • About File Blocking
    • About File Blocking Action Settings
      • Possible Actions
    • Configuring File Blocking
      • Adding a File Blocking Policy
        • Step 1. File Blocking: Add Policy > Specify Rules
        • Step 2. File Blocking: Add Policy > Exceptions
        • Step 3. File Blocking: Add Policy > Specify Action
        • Step 4. File Blocking: Add Policy > Specify Notification
        • Step 5. File Blocking: Add Policy > Name and Priority screen
      • Editing a File Blocking Policy
    • About Available File Types
      • Application and Executables
      • Documents
      • Images
      • Video
      • Audio
      • Compressed Files
  • Content Filtering
    • About Content Filtering
    • About Content Filtering Action Settings
    • Content Filtering Policies
      • Policy Exceptions
      • Global Approved List (Real-time)
    • Configuring Content Filtering
      • Adding a Content Filtering Policy
        • Step 1. Content Filtering: Add Policy > Specify Rules
        • Step 2. Content Filtering: Add Policy > Exceptions
        • Step 3. Content Filtering: Add Policy > Specify Action
        • Step 4. Content Filtering: Add Policy > Specify Notification
        • Step 5. Content Filtering: Add Policy > Name and Priority
      • Editing a Content Filtering Policy
  • Data Loss Prevention
    • About Data Loss Prevention
    • Data Identifier Types
      • Expressions
        • Predefined Expressions
        • Customized Expressions
          • Criteria for custom expressions
          • Creating a Customized Expression
          • Importing Customized Expressions
      • Keywords
        • Predefined Keyword Lists
        • Custom keyword lists
          • Custom keyword list criteria
          • Creating a Keyword List
          • Importing a Keyword List
    • DLP Compliance Templates
      • Predefined DLP Templates
      • Custom DLP templates
        • Condition statements and logical pperators
        • Creating a Template
        • Importing Templates
    • Data Loss Prevention Policies
      • Adding a Data Loss Prevention Policy
        • Step 1. Data Loss Prevention: Add Policy > Specify Rules
        • Step 2. Data Loss Prevention: Add Policy > Step 2: Exceptions
        • Step 3. Data Loss Prevention: Add Policy > Specify Action
        • Step 4. Data Loss Prevention: Add Policy > Specify Notification
        • Step 5. Data Loss Prevention: Add Policy > Name and Priority
      • Editing a Data Loss Prevention Policy
  • Web Reputation
    • About Web Reputation
    • Local and Global Smart Protection
      • Choosing a Web Reputation Source
    • Enabling Real-time Web Reputation
    • About Web Reputation: Target Settings
      • Configuring Web Reputation: Target Settings
    • About Web Reputation: Action Settings
      • Configuring Web Reputation: Action Settings
    • Web Reputation: Notifications
    • Smart Protection Network
  • Manual Scan
    • Configuring a Manual Scan
      • Scanning Compressed Files for Manual Scan
      • Configuring Macro Scanning Options for Manual Scan
      • Configuring Manual Scan: Security Risk Scan
        • Step 1. Configuring Manual Scan: Security Risk Scan (Target tab)
        • Step 2. Configure Manual Scan: Security Risk Scan (Action tab)
        • Step 3. Configure Manual Scan: Security Risk Scan (Notification tab)
      • Configuring Manual Scan: File Blocking
        • Step 1. Manual Scan: File Blocking: Add Policy > Specify Rules
        • Step 2. Manual Scan: File Blocking: Add Policy > Specify sites to be excluded
        • Step 3. Manual Scan: File Blocking: Add Policy > Specify Action
        • Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
        • Step 5. Manual Scan: File Blocking: Add Policy > Name and priority
        • Importing File Blocking Rules
      • Configuring Manual Scan: Content Filtering
        • Importing Content Filtering Rules
        • Configuring a Manual Scan: Content Filtering scan
      • Configuring Manual Scan: Data Loss Prevention
        • Importing Data Loss Prevention Rules
        • Configuring a Manual Scan: Data Loss Prevention Scan
      • Configuring Manual Scan: Web Reputation
  • Scheduled Scan
    • Configuring a Scheduled Scan
      • Adding or Editing a Scheduled Scan Task
      • Configuring Macro Scanning Options for Scheduled Scan
      • Scanning Compressed Files for Scheduled Scan
      • Configuring Scheduled Scan: Security Risk Scan
      • Configuring Scheduled Scan: File Blocking Scan
        • Step 1. Scheduled Scan: File Blocking: Add Policy > Specify Rules
        • Step 2. Scheduled Scan: File Blocking: Add Policy > Exceptions
        • Step 3. Scheduled Scan: File Blocking: Add Policy > Specify Action
        • Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
        • Step 5. Scheduled Scan: File Blocking: Add Policy > Name and priority
      • Configuring Scheduled Scan: Content Filtering
        • Step 1. Scheduled Scan: Content Filtering: Add Policy > Specify Rules
        • Step 2. Scheduled Scan: Content Filtering: Add Policy > Specify Sites to be Excluded
        • Step 3. Scheduled Scan: Content Filtering: Add Policy > Specify Action
        • Step 4. Scheduled Scan: Content Filtering: Add Policy > Specify Notification
        • Step 5. Scheduled Scan: Content Filtering: Add Policy > Name and Priority
      • Configuring Scheduled Scan: Data Loss Prevention
      • Configuring Scheduled Scan: Web Reputation
  • Notifications, Alerts, Logs, and Reports
    • Configuring Notifications
      • Global Notification Settings
        • Configuring Global Notification Settings
      • Event Notifications
        • Security Risk Scan Notifications
          • Configuring Security Risk Scan Notifications
        • File Blocking Notifications
          • Configuring File Blocking Notifications
        • Content Filtering Notifications
          • Configuring Content Filtering Notifications
        • Data Loss Prevention Notifications
          • Configuring Data Loss Prevention Notifications
        • Web Reputation Notifications
          • Configuring Web Reputation Notifications
      • Manual Scan Notifications
        • Configuring Manual Scan Notifications—Security Risk Scan
        • Configuring Manual Scan Notifications—File Blocking
        • Configuring Manual Scan Notifications—Content Filtering
        • Configuring Manual Scan Notifications—Data Loss Prevention
        • Configuring Manual Scan Notifications—Web Reputation
      • Scheduled Scan Notifications
        • Configuring Scheduled Scan Notifications—Security Risk Scan
        • Configuring Scheduled Scan Notifications—File Blocking
        • Configuring Scheduled Scan Notifications—Content Filtering
        • Configuring Scheduled Scan Notifications—Data Loss Prevention
        • Configuring Scheduled Scan Notifications—Web Reputation
    • Alerts
      • System Events
        • Configuring System Events for PortalProtect Services
        • Configuring System Events for PortalProtect Events
      • Outbreak Alert
        • Configuring an Outbreak Alert
    • Working with Logs
      • Query Logs
        • Performing a Log Query
      • Log Maintenance
        • Manually Deleting Logs
        • Automatically Deleting Logs
    • Viewing and Generating Reports
      • Generating a One-time Report
      • Creating a Scheduled Report
      • Report Maintenance
  • Central Quarantine Management
    • Quarantine Query
      • Performing a Quarantine Query
    • Delete, Restore, or Download Quarantined Files
      • Deleting, Restoring, or Downloading a Quarantined File
    • Quarantine Maintenance
      • Manually Deleting Quarantined Files
      • Automatically Deleting Quarantined Files
  • Administration
    • Configuring Global Proxy Settings
    • Configuring Notifications
      • Global Notification Settings
    • About Access Control
      • Access Control Authentication
      • Access Control Permissions
    • Product License
      • Activating PortalProtect
    • Introducing the Control Manager
      • Configuring Control Manager Settings
  • Technical Support
    • Troubleshooting Resources
      • Using the Support Portal
      • Threat Encyclopedia
    • Contacting Trend Micro
      • Speeding Up the Support Call
    • Sending Suspicious Content to Trend Micro
      • Email Reputation Services
      • File Reputation Services
      • Web Reputation Services
    • Other Resources
      • Download Center
      • Documentation Feedback
  • Frequently Asked Questions (FAQs)
    • Scanning
      • Content Filtering for Web Content or Web Reputation for Web Content is not working. Why?
      • PortalProtect shows file “x.xxx” contains the following virus: “It has been blocked; final action is:[Block]." However, this file does not contain a virus. Why does the message tell me the file contains a virus?
      • I have not enabled “file blocking," but some files are never uploaded or downloaded. Why?
      • PortalProtect cannot block the files that exist in a compressed file. When an infected file exists in a compressed file, how can PortalProtect find it?
      • Does PortalProtect scan .zip and .lzh compressed files differently than other compressed files?
      • Scans may be configured to have a primary and secondary action. Is the secondary action executed only after the primary action fails, or can PortalProtect execute both actions?
      • Is there any record created when PortalProtect blocks a file?
      • What is considered to be an unscannable file?
      • Can PortalProtect scan encrypted files?
      • I can scan viruses from my PortalProtect server, but cannot update the engine and pattern file. Why?
      • What do data loss prevention expression occurrences mean?
      • Why does PortalProtect not have Data Loss Prevention for documents or Data Loss Prevention for Web content?
      • How can I skip some of the file type scans performed by Content Filtering, Data Loss Prevention, and Web Reputation?
      • How can I customize the file scan size in Content Filtering, Data Loss Prevention and URL in documents?
    • ActiveUpdate
      • Why was the update unsuccessful from the Automatic Update server?
      • Does ActiveUpdate deliver the virus pattern file and the scan engine in the same way?
      • When PortalProtect uses an intranet source to receive updates, how is the central location updated?
      • How does the component package get updated?
      • How do I update the engine or pattern using another PortalProtect server's component package source?
    • General Issues
      • Alert Issues
      • Notification Issues
      • Other Issues
  • About Regular Expressions
    • Counting and Grouping
    • Character Classes (Shorthand)
    • Character Classes
    • Pattern Anchor Regular Expressions
    • Escape Sequences Regular Expressions
  • System Debugger
Adding a Content Filtering Policy
The section describes the various steps required to create a new content filtering policy.
Related information
  • Step 1. Content Filtering: Add Policy > Specify Rules
  • Step 2. Content Filtering: Add Policy > Exceptions
  • Step 3. Content Filtering: Add Policy > Specify Action
  • Step 4. Content Filtering: Add Policy > Specify Notification
  • Step 5. Content Filtering: Add Policy > Name and Priority
Online Help Center

Support
For Home For Business


Privacy Notice
© 2025 Trend Micro Incorporated. All rights reserved.
Table of Contents
  • Privacy and Personal Data Collection Disclosure
  • Introducing PortalProtect
    • Welcome to Trend Micro PortalProtect
    • What’s New
      • What’s New in PortalProtect Version 2.6
    • Global Approved List
    • Benefits and Capabilities
    • How Viruses Infect SharePoint Environments
    • How PortalProtect Protects SharePoint Servers
    • PortalProtect Architecture
      • Controlling Outbreaks
    • PortalProtect Technology
      • About the Trend Micro Scan Engine
        • About Scan Engine Updates
      • About the Virus Pattern File
        • How Scanning Works
        • Pattern File Numbering
      • About ActiveUpdate
        • Incremental Updates of the Virus Pattern File
        • Using ActiveUpdate with PortalProtect
      • About Trend Micro IntelliScan™
        • About Smart Protection Network
        • Smart Protection Services
        • Web Reputation
        • Smart Protection Sources
        • True File Types
        • About IntelliTrap
      • Trend Micro ActiveAction™
        • Customized Settings
          • Using Customized Scan Actions
        • Types of Threats
        • Possible Actions
        • About Macro Viruses
        • About Encrypted and Password Protected Files
        • About Unscannable Files
        • Scan Compressed Files
    • Maintenance Agreement
      • Renewing Your Maintenance Agreement
  • Getting Started with PortalProtect
    • Viewing the PortalProtect Web Management Console
    • Registering PortalProtect
    • Activating PortalProtect
    • Updating PortalProtect
      • Selecting the Download Source
      • Configuring Global Proxy Settings
      • Manually Updating Your Components
      • Configuring Scheduled Updates
    • Managing PortalProtect
      • Understanding the Real-time Monitor
      • Understanding the Server Management Console
  • Summary
    • The Summary Screen
      • Scan Status for Today
      • Scan Services—PortalProtect Services
      • Scan Services—Microsoft SharePoint Services
      • Scan Method
      • Smart Scan Server
      • Update Status
  • Configuring Scanning and Blocking
    • About Scans
    • Configuring Scan Options
      • About Scanning
        • Enabling and Disabling Real-time Security Risk Scan
      • Smart Protection Source
        • Configuring Smart Protection Source
      • Backing Up Files Before Taking Action
        • Specifying a Backup Folder for Security Risk Scan
        • Specifying a Backup Folder for Manual Scan
        • Specifying a Backup Folder for Scheduled Scan
  • Security Risk Scans
    • File Reputation
      • Choosing a Security Risk Scan Method
      • Enabling or Disabling a Real-time Security Risk Scan
    • About Security Risk Scan Target Settings
      • Configuring Security Risk Scan: Target Settings
      • Configuring Macro Scanning Options for Real-time Security Risk Scan
    • About Security Risk Scan Action Settings
      • Configuring Security Risk Scan: Action Settings
      • Scanning Compressed Files
    • About Advanced Macro Scan
  • File Blocking
    • About File Blocking
    • About File Blocking Action Settings
      • Possible Actions
    • Configuring File Blocking
      • Adding a File Blocking Policy
        • Step 1. File Blocking: Add Policy > Specify Rules
        • Step 2. File Blocking: Add Policy > Exceptions
        • Step 3. File Blocking: Add Policy > Specify Action
        • Step 4. File Blocking: Add Policy > Specify Notification
        • Step 5. File Blocking: Add Policy > Name and Priority screen
      • Editing a File Blocking Policy
    • About Available File Types
      • Application and Executables
      • Documents
      • Images
      • Video
      • Audio
      • Compressed Files
  • Content Filtering
    • About Content Filtering
    • About Content Filtering Action Settings
    • Content Filtering Policies
      • Policy Exceptions
      • Global Approved List (Real-time)
    • Configuring Content Filtering
      • Adding a Content Filtering Policy
        • Step 1. Content Filtering: Add Policy > Specify Rules
        • Step 2. Content Filtering: Add Policy > Exceptions
        • Step 3. Content Filtering: Add Policy > Specify Action
        • Step 4. Content Filtering: Add Policy > Specify Notification
        • Step 5. Content Filtering: Add Policy > Name and Priority
      • Editing a Content Filtering Policy
  • Data Loss Prevention
    • About Data Loss Prevention
    • Data Identifier Types
      • Expressions
        • Predefined Expressions
        • Customized Expressions
          • Criteria for custom expressions
          • Creating a Customized Expression
          • Importing Customized Expressions
      • Keywords
        • Predefined Keyword Lists
        • Custom keyword lists
          • Custom keyword list criteria
          • Creating a Keyword List
          • Importing a Keyword List
    • DLP Compliance Templates
      • Predefined DLP Templates
      • Custom DLP templates
        • Condition statements and logical pperators
        • Creating a Template
        • Importing Templates
    • Data Loss Prevention Policies
      • Adding a Data Loss Prevention Policy
        • Step 1. Data Loss Prevention: Add Policy > Specify Rules
        • Step 2. Data Loss Prevention: Add Policy > Step 2: Exceptions
        • Step 3. Data Loss Prevention: Add Policy > Specify Action
        • Step 4. Data Loss Prevention: Add Policy > Specify Notification
        • Step 5. Data Loss Prevention: Add Policy > Name and Priority
      • Editing a Data Loss Prevention Policy
  • Web Reputation
    • About Web Reputation
    • Local and Global Smart Protection
      • Choosing a Web Reputation Source
    • Enabling Real-time Web Reputation
    • About Web Reputation: Target Settings
      • Configuring Web Reputation: Target Settings
    • About Web Reputation: Action Settings
      • Configuring Web Reputation: Action Settings
    • Web Reputation: Notifications
    • Smart Protection Network
  • Manual Scan
    • Configuring a Manual Scan
      • Scanning Compressed Files for Manual Scan
      • Configuring Macro Scanning Options for Manual Scan
      • Configuring Manual Scan: Security Risk Scan
        • Step 1. Configuring Manual Scan: Security Risk Scan (Target tab)
        • Step 2. Configure Manual Scan: Security Risk Scan (Action tab)
        • Step 3. Configure Manual Scan: Security Risk Scan (Notification tab)
      • Configuring Manual Scan: File Blocking
        • Step 1. Manual Scan: File Blocking: Add Policy > Specify Rules
        • Step 2. Manual Scan: File Blocking: Add Policy > Specify sites to be excluded
        • Step 3. Manual Scan: File Blocking: Add Policy > Specify Action
        • Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
        • Step 5. Manual Scan: File Blocking: Add Policy > Name and priority
        • Importing File Blocking Rules
      • Configuring Manual Scan: Content Filtering
        • Importing Content Filtering Rules
        • Configuring a Manual Scan: Content Filtering scan
      • Configuring Manual Scan: Data Loss Prevention
        • Importing Data Loss Prevention Rules
        • Configuring a Manual Scan: Data Loss Prevention Scan
      • Configuring Manual Scan: Web Reputation
  • Scheduled Scan
    • Configuring a Scheduled Scan
      • Adding or Editing a Scheduled Scan Task
      • Configuring Macro Scanning Options for Scheduled Scan
      • Scanning Compressed Files for Scheduled Scan
      • Configuring Scheduled Scan: Security Risk Scan
      • Configuring Scheduled Scan: File Blocking Scan
        • Step 1. Scheduled Scan: File Blocking: Add Policy > Specify Rules
        • Step 2. Scheduled Scan: File Blocking: Add Policy > Exceptions
        • Step 3. Scheduled Scan: File Blocking: Add Policy > Specify Action
        • Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
        • Step 5. Scheduled Scan: File Blocking: Add Policy > Name and priority
      • Configuring Scheduled Scan: Content Filtering
        • Step 1. Scheduled Scan: Content Filtering: Add Policy > Specify Rules
        • Step 2. Scheduled Scan: Content Filtering: Add Policy > Specify Sites to be Excluded
        • Step 3. Scheduled Scan: Content Filtering: Add Policy > Specify Action
        • Step 4. Scheduled Scan: Content Filtering: Add Policy > Specify Notification
        • Step 5. Scheduled Scan: Content Filtering: Add Policy > Name and Priority
      • Configuring Scheduled Scan: Data Loss Prevention
      • Configuring Scheduled Scan: Web Reputation
  • Notifications, Alerts, Logs, and Reports
    • Configuring Notifications
      • Global Notification Settings
        • Configuring Global Notification Settings
      • Event Notifications
        • Security Risk Scan Notifications
          • Configuring Security Risk Scan Notifications
        • File Blocking Notifications
          • Configuring File Blocking Notifications
        • Content Filtering Notifications
          • Configuring Content Filtering Notifications
        • Data Loss Prevention Notifications
          • Configuring Data Loss Prevention Notifications
        • Web Reputation Notifications
          • Configuring Web Reputation Notifications
      • Manual Scan Notifications
        • Configuring Manual Scan Notifications—Security Risk Scan
        • Configuring Manual Scan Notifications—File Blocking
        • Configuring Manual Scan Notifications—Content Filtering
        • Configuring Manual Scan Notifications—Data Loss Prevention
        • Configuring Manual Scan Notifications—Web Reputation
      • Scheduled Scan Notifications
        • Configuring Scheduled Scan Notifications—Security Risk Scan
        • Configuring Scheduled Scan Notifications—File Blocking
        • Configuring Scheduled Scan Notifications—Content Filtering
        • Configuring Scheduled Scan Notifications—Data Loss Prevention
        • Configuring Scheduled Scan Notifications—Web Reputation
    • Alerts
      • System Events
        • Configuring System Events for PortalProtect Services
        • Configuring System Events for PortalProtect Events
      • Outbreak Alert
        • Configuring an Outbreak Alert
    • Working with Logs
      • Query Logs
        • Performing a Log Query
      • Log Maintenance
        • Manually Deleting Logs
        • Automatically Deleting Logs
    • Viewing and Generating Reports
      • Generating a One-time Report
      • Creating a Scheduled Report
      • Report Maintenance
  • Central Quarantine Management
    • Quarantine Query
      • Performing a Quarantine Query
    • Delete, Restore, or Download Quarantined Files
      • Deleting, Restoring, or Downloading a Quarantined File
    • Quarantine Maintenance
      • Manually Deleting Quarantined Files
      • Automatically Deleting Quarantined Files
  • Administration
    • Configuring Global Proxy Settings
    • Configuring Notifications
      • Global Notification Settings
    • About Access Control
      • Access Control Authentication
      • Access Control Permissions
    • Product License
      • Activating PortalProtect
    • Introducing the Control Manager
      • Configuring Control Manager Settings
  • Technical Support
    • Troubleshooting Resources
      • Using the Support Portal
      • Threat Encyclopedia
    • Contacting Trend Micro
      • Speeding Up the Support Call
    • Sending Suspicious Content to Trend Micro
      • Email Reputation Services
      • File Reputation Services
      • Web Reputation Services
    • Other Resources
      • Download Center
      • Documentation Feedback
  • Frequently Asked Questions (FAQs)
    • Scanning
      • Content Filtering for Web Content or Web Reputation for Web Content is not working. Why?
      • PortalProtect shows file “x.xxx” contains the following virus: “It has been blocked; final action is:[Block]." However, this file does not contain a virus. Why does the message tell me the file contains a virus?
      • I have not enabled “file blocking," but some files are never uploaded or downloaded. Why?
      • PortalProtect cannot block the files that exist in a compressed file. When an infected file exists in a compressed file, how can PortalProtect find it?
      • Does PortalProtect scan .zip and .lzh compressed files differently than other compressed files?
      • Scans may be configured to have a primary and secondary action. Is the secondary action executed only after the primary action fails, or can PortalProtect execute both actions?
      • Is there any record created when PortalProtect blocks a file?
      • What is considered to be an unscannable file?
      • Can PortalProtect scan encrypted files?
      • I can scan viruses from my PortalProtect server, but cannot update the engine and pattern file. Why?
      • What do data loss prevention expression occurrences mean?
      • Why does PortalProtect not have Data Loss Prevention for documents or Data Loss Prevention for Web content?
      • How can I skip some of the file type scans performed by Content Filtering, Data Loss Prevention, and Web Reputation?
      • How can I customize the file scan size in Content Filtering, Data Loss Prevention and URL in documents?
    • ActiveUpdate
      • Why was the update unsuccessful from the Automatic Update server?
      • Does ActiveUpdate deliver the virus pattern file and the scan engine in the same way?
      • When PortalProtect uses an intranet source to receive updates, how is the central location updated?
      • How does the component package get updated?
      • How do I update the engine or pattern using another PortalProtect server's component package source?
    • General Issues
      • Alert Issues
      • Notification Issues
      • Other Issues
  • About Regular Expressions
    • Counting and Grouping
    • Character Classes (Shorthand)
    • Character Classes
    • Pattern Anchor Regular Expressions
    • Escape Sequences Regular Expressions
  • System Debugger
Close