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Online Help Center
Security for Messaging and Collaboration
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PortalProtect for SharePoint
PortalProtect for Sharepoint 2.6 Online Help ASPX
Content Filtering
Configuring Content Filtering
Adding a Content Filtering Policy
Table of Contents
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Privacy and Personal Data Collection Disclosure
Introducing PortalProtect
Welcome to Trend Micro PortalProtect
What’s New
What’s New in PortalProtect Version 2.6
Global Approved List
Benefits and Capabilities
How Viruses Infect SharePoint Environments
How PortalProtect Protects SharePoint Servers
PortalProtect Architecture
Controlling Outbreaks
PortalProtect Technology
About the Trend Micro Scan Engine
About Scan Engine Updates
About the Virus Pattern File
How Scanning Works
Pattern File Numbering
About ActiveUpdate
Incremental Updates of the Virus Pattern File
Using ActiveUpdate with PortalProtect
About Trend Micro IntelliScan™
About Smart Protection Network
Smart Protection Services
Web Reputation
Smart Protection Sources
True File Types
About IntelliTrap
Trend Micro ActiveAction™
Customized Settings
Using Customized Scan Actions
Types of Threats
Possible Actions
About Macro Viruses
About Encrypted and Password Protected Files
About Unscannable Files
Scan Compressed Files
Maintenance Agreement
Renewing Your Maintenance Agreement
Getting Started with PortalProtect
Viewing the PortalProtect Web Management Console
Registering PortalProtect
Activating PortalProtect
Updating PortalProtect
Selecting the Download Source
Configuring Global Proxy Settings
Manually Updating Your Components
Configuring Scheduled Updates
Managing PortalProtect
Understanding the Real-time Monitor
Understanding the Server Management Console
Summary
The Summary Screen
Scan Status for Today
Scan Services—PortalProtect Services
Scan Services—Microsoft SharePoint Services
Scan Method
Smart Scan Server
Update Status
Configuring Scanning and Blocking
About Scans
Configuring Scan Options
About Scanning
Enabling and Disabling Real-time Security Risk Scan
Smart Protection Source
Configuring Smart Protection Source
Backing Up Files Before Taking Action
Specifying a Backup Folder for Security Risk Scan
Specifying a Backup Folder for Manual Scan
Specifying a Backup Folder for Scheduled Scan
Security Risk Scans
File Reputation
Choosing a Security Risk Scan Method
Enabling or Disabling a Real-time Security Risk Scan
About Security Risk Scan Target Settings
Configuring Security Risk Scan: Target Settings
Configuring Macro Scanning Options for Real-time Security Risk Scan
About Security Risk Scan Action Settings
Configuring Security Risk Scan: Action Settings
Scanning Compressed Files
About Advanced Macro Scan
File Blocking
About File Blocking
About File Blocking Action Settings
Possible Actions
Configuring File Blocking
Adding a File Blocking Policy
Step 1. File Blocking: Add Policy > Specify Rules
Step 2. File Blocking: Add Policy > Exceptions
Step 3. File Blocking: Add Policy > Specify Action
Step 4. File Blocking: Add Policy > Specify Notification
Step 5. File Blocking: Add Policy > Name and Priority screen
Editing a File Blocking Policy
About Available File Types
Application and Executables
Documents
Images
Video
Audio
Compressed Files
Content Filtering
About Content Filtering
About Content Filtering Action Settings
Content Filtering Policies
Policy Exceptions
Global Approved List (Real-time)
Configuring Content Filtering
Adding a Content Filtering Policy
Step 1. Content Filtering: Add Policy > Specify Rules
Step 2. Content Filtering: Add Policy > Exceptions
Step 3. Content Filtering: Add Policy > Specify Action
Step 4. Content Filtering: Add Policy > Specify Notification
Step 5. Content Filtering: Add Policy > Name and Priority
Editing a Content Filtering Policy
Data Loss Prevention
About Data Loss Prevention
Data Identifier Types
Expressions
Predefined Expressions
Customized Expressions
Criteria for custom expressions
Creating a Customized Expression
Importing Customized Expressions
Keywords
Predefined Keyword Lists
Custom keyword lists
Custom keyword list criteria
Creating a Keyword List
Importing a Keyword List
DLP Compliance Templates
Predefined DLP Templates
Custom DLP templates
Condition statements and logical pperators
Creating a Template
Importing Templates
Data Loss Prevention Policies
Adding a Data Loss Prevention Policy
Step 1. Data Loss Prevention: Add Policy > Specify Rules
Step 2. Data Loss Prevention: Add Policy > Step 2: Exceptions
Step 3. Data Loss Prevention: Add Policy > Specify Action
Step 4. Data Loss Prevention: Add Policy > Specify Notification
Step 5. Data Loss Prevention: Add Policy > Name and Priority
Editing a Data Loss Prevention Policy
Web Reputation
About Web Reputation
Local and Global Smart Protection
Choosing a Web Reputation Source
Enabling Real-time Web Reputation
About Web Reputation: Target Settings
Configuring Web Reputation: Target Settings
About Web Reputation: Action Settings
Configuring Web Reputation: Action Settings
Web Reputation: Notifications
Smart Protection Network
Manual Scan
Configuring a Manual Scan
Scanning Compressed Files for Manual Scan
Configuring Macro Scanning Options for Manual Scan
Configuring Manual Scan: Security Risk Scan
Step 1. Configuring Manual Scan: Security Risk Scan (Target tab)
Step 2. Configure Manual Scan: Security Risk Scan (Action tab)
Step 3. Configure Manual Scan: Security Risk Scan (Notification tab)
Configuring Manual Scan: File Blocking
Step 1. Manual Scan: File Blocking: Add Policy > Specify Rules
Step 2. Manual Scan: File Blocking: Add Policy > Specify sites to be excluded
Step 3. Manual Scan: File Blocking: Add Policy > Specify Action
Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
Step 5. Manual Scan: File Blocking: Add Policy > Name and priority
Importing File Blocking Rules
Configuring Manual Scan: Content Filtering
Importing Content Filtering Rules
Configuring a Manual Scan: Content Filtering scan
Configuring Manual Scan: Data Loss Prevention
Importing Data Loss Prevention Rules
Configuring a Manual Scan: Data Loss Prevention Scan
Configuring Manual Scan: Web Reputation
Scheduled Scan
Configuring a Scheduled Scan
Adding or Editing a Scheduled Scan Task
Configuring Macro Scanning Options for Scheduled Scan
Scanning Compressed Files for Scheduled Scan
Configuring Scheduled Scan: Security Risk Scan
Configuring Scheduled Scan: File Blocking Scan
Step 1. Scheduled Scan: File Blocking: Add Policy > Specify Rules
Step 2. Scheduled Scan: File Blocking: Add Policy > Exceptions
Step 3. Scheduled Scan: File Blocking: Add Policy > Specify Action
Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
Step 5. Scheduled Scan: File Blocking: Add Policy > Name and priority
Configuring Scheduled Scan: Content Filtering
Step 1. Scheduled Scan: Content Filtering: Add Policy > Specify Rules
Step 2. Scheduled Scan: Content Filtering: Add Policy > Specify Sites to be Excluded
Step 3. Scheduled Scan: Content Filtering: Add Policy > Specify Action
Step 4. Scheduled Scan: Content Filtering: Add Policy > Specify Notification
Step 5. Scheduled Scan: Content Filtering: Add Policy > Name and Priority
Configuring Scheduled Scan: Data Loss Prevention
Configuring Scheduled Scan: Web Reputation
Notifications, Alerts, Logs, and Reports
Configuring Notifications
Global Notification Settings
Configuring Global Notification Settings
Event Notifications
Security Risk Scan Notifications
Configuring Security Risk Scan Notifications
File Blocking Notifications
Configuring File Blocking Notifications
Content Filtering Notifications
Configuring Content Filtering Notifications
Data Loss Prevention Notifications
Configuring Data Loss Prevention Notifications
Web Reputation Notifications
Configuring Web Reputation Notifications
Manual Scan Notifications
Configuring Manual Scan Notifications—Security Risk Scan
Configuring Manual Scan Notifications—File Blocking
Configuring Manual Scan Notifications—Content Filtering
Configuring Manual Scan Notifications—Data Loss Prevention
Configuring Manual Scan Notifications—Web Reputation
Scheduled Scan Notifications
Configuring Scheduled Scan Notifications—Security Risk Scan
Configuring Scheduled Scan Notifications—File Blocking
Configuring Scheduled Scan Notifications—Content Filtering
Configuring Scheduled Scan Notifications—Data Loss Prevention
Configuring Scheduled Scan Notifications—Web Reputation
Alerts
System Events
Configuring System Events for PortalProtect Services
Configuring System Events for PortalProtect Events
Outbreak Alert
Configuring an Outbreak Alert
Working with Logs
Query Logs
Performing a Log Query
Log Maintenance
Manually Deleting Logs
Automatically Deleting Logs
Viewing and Generating Reports
Generating a One-time Report
Creating a Scheduled Report
Report Maintenance
Central Quarantine Management
Quarantine Query
Performing a Quarantine Query
Delete, Restore, or Download Quarantined Files
Deleting, Restoring, or Downloading a Quarantined File
Quarantine Maintenance
Manually Deleting Quarantined Files
Automatically Deleting Quarantined Files
Administration
Configuring Global Proxy Settings
Configuring Notifications
Global Notification Settings
About Access Control
Access Control Authentication
Access Control Permissions
Product License
Activating PortalProtect
Introducing the Control Manager
Configuring Control Manager Settings
Technical Support
Troubleshooting Resources
Using the Support Portal
Threat Encyclopedia
Contacting Trend Micro
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other Resources
Download Center
Documentation Feedback
Frequently Asked Questions (FAQs)
Scanning
Content Filtering for Web Content or Web Reputation for Web Content is not working. Why?
PortalProtect shows file “x.xxx” contains the following virus: “It has been blocked; final action is:[Block]." However, this file does not contain a virus. Why does the message tell me the file contains a virus?
I have not enabled “file blocking," but some files are never uploaded or downloaded. Why?
PortalProtect cannot block the files that exist in a compressed file. When an infected file exists in a compressed file, how can PortalProtect find it?
Does PortalProtect scan .zip and .lzh compressed files differently than other compressed files?
Scans may be configured to have a primary and secondary action. Is the secondary action executed only after the primary action fails, or can PortalProtect execute both actions?
Is there any record created when PortalProtect blocks a file?
What is considered to be an unscannable file?
Can PortalProtect scan encrypted files?
I can scan viruses from my PortalProtect server, but cannot update the engine and pattern file. Why?
What do data loss prevention expression occurrences mean?
Why does PortalProtect not have Data Loss Prevention for documents or Data Loss Prevention for Web content?
How can I skip some of the file type scans performed by Content Filtering, Data Loss Prevention, and Web Reputation?
How can I customize the file scan size in Content Filtering, Data Loss Prevention and URL in documents?
ActiveUpdate
Why was the update unsuccessful from the Automatic Update server?
Does ActiveUpdate deliver the virus pattern file and the scan engine in the same way?
When PortalProtect uses an intranet source to receive updates, how is the central location updated?
How does the component package get updated?
How do I update the engine or pattern using another PortalProtect server's component package source?
General Issues
Alert Issues
Notification Issues
Other Issues
About Regular Expressions
Counting and Grouping
Character Classes (Shorthand)
Character Classes
Pattern Anchor Regular Expressions
Escape Sequences Regular Expressions
System Debugger
Adding a Content Filtering Policy
The section describes the various steps required to create a new content filtering policy.
Related information
Step 1. Content Filtering: Add Policy > Specify Rules
Step 2. Content Filtering: Add Policy > Exceptions
Step 3. Content Filtering: Add Policy > Specify Action
Step 4. Content Filtering: Add Policy > Specify Notification
Step 5. Content Filtering: Add Policy > Name and Priority
Table of Contents
Privacy and Personal Data Collection Disclosure
Introducing PortalProtect
Welcome to Trend Micro PortalProtect
What’s New
What’s New in PortalProtect Version 2.6
Global Approved List
Benefits and Capabilities
How Viruses Infect SharePoint Environments
How PortalProtect Protects SharePoint Servers
PortalProtect Architecture
Controlling Outbreaks
PortalProtect Technology
About the Trend Micro Scan Engine
About Scan Engine Updates
About the Virus Pattern File
How Scanning Works
Pattern File Numbering
About ActiveUpdate
Incremental Updates of the Virus Pattern File
Using ActiveUpdate with PortalProtect
About Trend Micro IntelliScan™
About Smart Protection Network
Smart Protection Services
Web Reputation
Smart Protection Sources
True File Types
About IntelliTrap
Trend Micro ActiveAction™
Customized Settings
Using Customized Scan Actions
Types of Threats
Possible Actions
About Macro Viruses
About Encrypted and Password Protected Files
About Unscannable Files
Scan Compressed Files
Maintenance Agreement
Renewing Your Maintenance Agreement
Getting Started with PortalProtect
Viewing the PortalProtect Web Management Console
Registering PortalProtect
Activating PortalProtect
Updating PortalProtect
Selecting the Download Source
Configuring Global Proxy Settings
Manually Updating Your Components
Configuring Scheduled Updates
Managing PortalProtect
Understanding the Real-time Monitor
Understanding the Server Management Console
Summary
The Summary Screen
Scan Status for Today
Scan Services—PortalProtect Services
Scan Services—Microsoft SharePoint Services
Scan Method
Smart Scan Server
Update Status
Configuring Scanning and Blocking
About Scans
Configuring Scan Options
About Scanning
Enabling and Disabling Real-time Security Risk Scan
Smart Protection Source
Configuring Smart Protection Source
Backing Up Files Before Taking Action
Specifying a Backup Folder for Security Risk Scan
Specifying a Backup Folder for Manual Scan
Specifying a Backup Folder for Scheduled Scan
Security Risk Scans
File Reputation
Choosing a Security Risk Scan Method
Enabling or Disabling a Real-time Security Risk Scan
About Security Risk Scan Target Settings
Configuring Security Risk Scan: Target Settings
Configuring Macro Scanning Options for Real-time Security Risk Scan
About Security Risk Scan Action Settings
Configuring Security Risk Scan: Action Settings
Scanning Compressed Files
About Advanced Macro Scan
File Blocking
About File Blocking
About File Blocking Action Settings
Possible Actions
Configuring File Blocking
Adding a File Blocking Policy
Step 1. File Blocking: Add Policy > Specify Rules
Step 2. File Blocking: Add Policy > Exceptions
Step 3. File Blocking: Add Policy > Specify Action
Step 4. File Blocking: Add Policy > Specify Notification
Step 5. File Blocking: Add Policy > Name and Priority screen
Editing a File Blocking Policy
About Available File Types
Application and Executables
Documents
Images
Video
Audio
Compressed Files
Content Filtering
About Content Filtering
About Content Filtering Action Settings
Content Filtering Policies
Policy Exceptions
Global Approved List (Real-time)
Configuring Content Filtering
Adding a Content Filtering Policy
Step 1. Content Filtering: Add Policy > Specify Rules
Step 2. Content Filtering: Add Policy > Exceptions
Step 3. Content Filtering: Add Policy > Specify Action
Step 4. Content Filtering: Add Policy > Specify Notification
Step 5. Content Filtering: Add Policy > Name and Priority
Editing a Content Filtering Policy
Data Loss Prevention
About Data Loss Prevention
Data Identifier Types
Expressions
Predefined Expressions
Customized Expressions
Criteria for custom expressions
Creating a Customized Expression
Importing Customized Expressions
Keywords
Predefined Keyword Lists
Custom keyword lists
Custom keyword list criteria
Creating a Keyword List
Importing a Keyword List
DLP Compliance Templates
Predefined DLP Templates
Custom DLP templates
Condition statements and logical pperators
Creating a Template
Importing Templates
Data Loss Prevention Policies
Adding a Data Loss Prevention Policy
Step 1. Data Loss Prevention: Add Policy > Specify Rules
Step 2. Data Loss Prevention: Add Policy > Step 2: Exceptions
Step 3. Data Loss Prevention: Add Policy > Specify Action
Step 4. Data Loss Prevention: Add Policy > Specify Notification
Step 5. Data Loss Prevention: Add Policy > Name and Priority
Editing a Data Loss Prevention Policy
Web Reputation
About Web Reputation
Local and Global Smart Protection
Choosing a Web Reputation Source
Enabling Real-time Web Reputation
About Web Reputation: Target Settings
Configuring Web Reputation: Target Settings
About Web Reputation: Action Settings
Configuring Web Reputation: Action Settings
Web Reputation: Notifications
Smart Protection Network
Manual Scan
Configuring a Manual Scan
Scanning Compressed Files for Manual Scan
Configuring Macro Scanning Options for Manual Scan
Configuring Manual Scan: Security Risk Scan
Step 1. Configuring Manual Scan: Security Risk Scan (Target tab)
Step 2. Configure Manual Scan: Security Risk Scan (Action tab)
Step 3. Configure Manual Scan: Security Risk Scan (Notification tab)
Configuring Manual Scan: File Blocking
Step 1. Manual Scan: File Blocking: Add Policy > Specify Rules
Step 2. Manual Scan: File Blocking: Add Policy > Specify sites to be excluded
Step 3. Manual Scan: File Blocking: Add Policy > Specify Action
Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
Step 5. Manual Scan: File Blocking: Add Policy > Name and priority
Importing File Blocking Rules
Configuring Manual Scan: Content Filtering
Importing Content Filtering Rules
Configuring a Manual Scan: Content Filtering scan
Configuring Manual Scan: Data Loss Prevention
Importing Data Loss Prevention Rules
Configuring a Manual Scan: Data Loss Prevention Scan
Configuring Manual Scan: Web Reputation
Scheduled Scan
Configuring a Scheduled Scan
Adding or Editing a Scheduled Scan Task
Configuring Macro Scanning Options for Scheduled Scan
Scanning Compressed Files for Scheduled Scan
Configuring Scheduled Scan: Security Risk Scan
Configuring Scheduled Scan: File Blocking Scan
Step 1. Scheduled Scan: File Blocking: Add Policy > Specify Rules
Step 2. Scheduled Scan: File Blocking: Add Policy > Exceptions
Step 3. Scheduled Scan: File Blocking: Add Policy > Specify Action
Step 4. Manual Scan: File Blocking: Add Policy > Specify Notification
Step 5. Scheduled Scan: File Blocking: Add Policy > Name and priority
Configuring Scheduled Scan: Content Filtering
Step 1. Scheduled Scan: Content Filtering: Add Policy > Specify Rules
Step 2. Scheduled Scan: Content Filtering: Add Policy > Specify Sites to be Excluded
Step 3. Scheduled Scan: Content Filtering: Add Policy > Specify Action
Step 4. Scheduled Scan: Content Filtering: Add Policy > Specify Notification
Step 5. Scheduled Scan: Content Filtering: Add Policy > Name and Priority
Configuring Scheduled Scan: Data Loss Prevention
Configuring Scheduled Scan: Web Reputation
Notifications, Alerts, Logs, and Reports
Configuring Notifications
Global Notification Settings
Configuring Global Notification Settings
Event Notifications
Security Risk Scan Notifications
Configuring Security Risk Scan Notifications
File Blocking Notifications
Configuring File Blocking Notifications
Content Filtering Notifications
Configuring Content Filtering Notifications
Data Loss Prevention Notifications
Configuring Data Loss Prevention Notifications
Web Reputation Notifications
Configuring Web Reputation Notifications
Manual Scan Notifications
Configuring Manual Scan Notifications—Security Risk Scan
Configuring Manual Scan Notifications—File Blocking
Configuring Manual Scan Notifications—Content Filtering
Configuring Manual Scan Notifications—Data Loss Prevention
Configuring Manual Scan Notifications—Web Reputation
Scheduled Scan Notifications
Configuring Scheduled Scan Notifications—Security Risk Scan
Configuring Scheduled Scan Notifications—File Blocking
Configuring Scheduled Scan Notifications—Content Filtering
Configuring Scheduled Scan Notifications—Data Loss Prevention
Configuring Scheduled Scan Notifications—Web Reputation
Alerts
System Events
Configuring System Events for PortalProtect Services
Configuring System Events for PortalProtect Events
Outbreak Alert
Configuring an Outbreak Alert
Working with Logs
Query Logs
Performing a Log Query
Log Maintenance
Manually Deleting Logs
Automatically Deleting Logs
Viewing and Generating Reports
Generating a One-time Report
Creating a Scheduled Report
Report Maintenance
Central Quarantine Management
Quarantine Query
Performing a Quarantine Query
Delete, Restore, or Download Quarantined Files
Deleting, Restoring, or Downloading a Quarantined File
Quarantine Maintenance
Manually Deleting Quarantined Files
Automatically Deleting Quarantined Files
Administration
Configuring Global Proxy Settings
Configuring Notifications
Global Notification Settings
About Access Control
Access Control Authentication
Access Control Permissions
Product License
Activating PortalProtect
Introducing the Control Manager
Configuring Control Manager Settings
Technical Support
Troubleshooting Resources
Using the Support Portal
Threat Encyclopedia
Contacting Trend Micro
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other Resources
Download Center
Documentation Feedback
Frequently Asked Questions (FAQs)
Scanning
Content Filtering for Web Content or Web Reputation for Web Content is not working. Why?
PortalProtect shows file “x.xxx” contains the following virus: “It has been blocked; final action is:[Block]." However, this file does not contain a virus. Why does the message tell me the file contains a virus?
I have not enabled “file blocking," but some files are never uploaded or downloaded. Why?
PortalProtect cannot block the files that exist in a compressed file. When an infected file exists in a compressed file, how can PortalProtect find it?
Does PortalProtect scan .zip and .lzh compressed files differently than other compressed files?
Scans may be configured to have a primary and secondary action. Is the secondary action executed only after the primary action fails, or can PortalProtect execute both actions?
Is there any record created when PortalProtect blocks a file?
What is considered to be an unscannable file?
Can PortalProtect scan encrypted files?
I can scan viruses from my PortalProtect server, but cannot update the engine and pattern file. Why?
What do data loss prevention expression occurrences mean?
Why does PortalProtect not have Data Loss Prevention for documents or Data Loss Prevention for Web content?
How can I skip some of the file type scans performed by Content Filtering, Data Loss Prevention, and Web Reputation?
How can I customize the file scan size in Content Filtering, Data Loss Prevention and URL in documents?
ActiveUpdate
Why was the update unsuccessful from the Automatic Update server?
Does ActiveUpdate deliver the virus pattern file and the scan engine in the same way?
When PortalProtect uses an intranet source to receive updates, how is the central location updated?
How does the component package get updated?
How do I update the engine or pattern using another PortalProtect server's component package source?
General Issues
Alert Issues
Notification Issues
Other Issues
About Regular Expressions
Counting and Grouping
Character Classes (Shorthand)
Character Classes
Pattern Anchor Regular Expressions
Escape Sequences Regular Expressions
System Debugger