Check the following:
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Log on the PortalProtect Web console.
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From the Summary screen, check whether Scan Web content is enabled. Click the icon in the Status column to enable or disable it. This option is a global hook switch for all the SharePoint servers in a farm.
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If Web Content scanning is enabled and you create a new SharePoint list, you must first disable Scan Web content on the Summary screen and then re-enable it. Otherwise, Web Content scanning for newly created SharePoint lists will be enabled 12 hours later.
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From the Content Filtering or Web Reputation screens, ensure the scanning options are enabled. For Content Filtering, ensure that at least one rule is enabled.
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NotePortalProtect skips scanning files and Web
content if the Web content author is the System account.
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