Cloud App Security requires service accounts to integrate with those applications and services that it protects. The service accounts can be categorized as:
  • Delegate accounts to integrate with Exchange Online, SharePoint Online, and OneDrive
    Note
    Note
    Cloud App Security no longer supports accessing Exchange Online using a Delegate Account. If you are using a Delegate Account for Exchange Online, Trend Micro strongly recommends that you migrate to an Authorized Account before October 1, 2022.
  • Authorized accounts to integrate with Exchange Online, SharePoint Online, OneDrive, Microsoft Teams (Teams and Chat), Box, Dropbox, Google Drive, Gmail, and Salesforce
Note
Note
The service account that you create in Cloud App Security does not require a license.
Cloud App Security enables you to use either a Delegate Account or an Authorized Account to protect your Exchange Online, SharePoint Online, and OneDrive.
Important
Important
Starting on April 19, 2020 Cloud App Security is supporting only using the Authorized Account to access Exchange Online, and stops the support for automatically and manually granting access to Exchange Online using the Delegate Account. If you have already created a Delegate Account, Cloud App Security will continue to protect your Exchange Online service using this account. If you have not created a service account for Exchange Online yet, you can start by creating an Authorized Account. For more information, see Granting access to Exchange Online with an authorized account.